PTTS_00014

Event name: PTTS_00014
Event text: TTS server {0} has had at least {1} consecutive errors.
Event level: Warning event. No alarm is generated.
Trigger component: Media Server TTS provider that runs as part of the SessionManager process

Problem description

{0} - The name of the TTS server.

{1} - The number of the consecutive errors.

This event occurs when the TTS server encountered a certain number of consecutive errors. These events can impact the performance of the Media Server and should be resolved as soon as possible.

Note:

TTS errors are aggregated on the Media Server. When viewing the TTS errors on the EPM, you might only see one error for the past hour.

Proposed Solution

About this task

Review the log files in the $AVAYA_MPP_HOME/logs/process/SessMgr directory on the Media Server for a complete list of errors."
Review the log files on the TTS server.