`P_EML-LN07`

Event name: P_EML-LN07
Event text: Transporter [{0}]: connect to SMTP server [{1}] port [{2}] failed due to socket exception; attempts [{3}]
Event level: Error event. No Alarm is generated.
Trigger component: Avaya Experience PortalMultimedia Server

Problem description

The email component encountered an error when connecting to the SMTP server.

{0} – Email connection name

{1} – SMTP server address

{2} – SMTP port

{3} – number of attempts

Verify the configuration parameters for the email connection are correct.
Verify that no firewall is preventing communications with the Mail Server.
Verify that the Mail Server is accepting connections.

The server might be under maintenance.
If the problem persists, contact Avaya Technical Support.