Event name

P_EML-LN08

Event text

Transporter [{0}]: connect: keep failing... making final attempt...

Event level

Error event.  No Alarm is generated.

Trigger component

Avaya Experience Portal Multimedia Server

Problem description

The email component makes the final attempt to connect to the SMTP server.

{0} – Email connection name

Proposed Solution

Procedure

  1. Verify the configuration parameters for the email connection are correct.
  2. Verify that no firewall is preventing communications with the Mail Server.
  3. Verify that the Mail Server is accepting connections.

    The server might be under maintenance.

  4. If the problem persists, contact Avaya Technical Support.