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P_SMS-LN29
- Event name
P_SMS-LN29
- Event text
HealthCheck: enquire link failed for link [{0}]
- Event level
Error event. Alarm is generated.
- Trigger component
Avaya Experience Portal Multimedia Server
Problem description
The SMS component encounters an error while connecting to the SMSC.
Proposed Solution
Procedure
- Verify that the configuration parameters for the SMS connection are correct.
- Verify that no firewall is preventing communications with the SMSC.
- Verify that the SMSC is accepting connections. The SMSC might be down for maintenance.