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P_SMS-LN37

Event name

P_SMS-LN37

Event text

Incoming Message data is null or empty...; Rejected PDU: {0}

Event level

Error event. Alarm is generated.

Trigger component

Avaya Experience Portal Multimedia Server

Problem description

The SMS component encounters an error while processing a message.

Proposed Solution

Procedure

Shorten the message or increase the Maximum Message Length parameter under SMS Settings.

The number of characters in the message was not within the acceptable range.