This chapter describes the prerequisites and procedures required to enable Single Sign-On between Avaya Aura® System Manager and EPM. Customers must read and understand all the considerations and complete all the procedures in this section.

Before enabling the Single Sign-On between System Manager and EPM, you must:

  • Import the System Manager certificate to EPM by using the EPM Trusted Certificates webpage, and specify the certificate type as System Manager.

    Use the URL https://<SMGR FQDN>:443 to import the System Manager certificate.

  • Both the System Manager and the primary EPM server requires a fully qualified domain name (FQDN) that can be resolved in the DNS server. The FQDN of the primary EPM server must match a part of the System Manager server’s domain name.

  • Copy the file CopyEPWelcomeHTML.zip to the System Manager. To perform this task, follow README.txt located in the$AVAYA_HOME/Support/SMGR directory on the primary EPM.

    You must perform this step only once.

  • Synchronize the machine date and time between the System Manager and EPM systems.

  • Configure the value of the maximum session timeout of System Manager as near to the session timeout configured in EPM.