Prompt (with barge-in enabled) times out before playing completely

If the default value of session timeout (60 sec) is shorter than the prompt, and barge-in is enabled in the application, the recognition event reaches timeout before the prompt is played completely.

Proposed Solution

About this task

	Note:
	This modification is required only if the customized application has a long play prompt with barge-in enabled, that exceeds the recognition session timeout.

To prevent timeout before the long prompt play is complete:

Procedure

Log in to the NSS speech server.
Navigate to the $NSSSVRSDK directory.

The environment variable$NSSSVRSDK points to

/usr/local/Nuance/SpeechServer_5/server/config (for NSS )

Or

/usr/local/Nuance/Speech_Server/server/config (for NSS). For more information on speech server versions, see Avaya Experience Portal Overview and Specification.
In an ASCII editor, open the NSSserver.cfg file.
Modify the following parameters:

server.mrcp2.sip.sessionTimeout VXIInteger 120000

server.mrcp1.rtsp.sessionTimeout VXIInteger 120000

Note:

The timeout value should be greater than the prompt play length.
Save and close the file.
Restart the NSS speech server.

	Note:
	The timeout value should be greater than the prompt play length.