Proposed Solution

About this task

Use this procedure to set a two minute timeout.

Procedure

Log in to EPM.
1. In the /opt/Tomcat/tomcat/lib/config/voiceportal.properties file, set the following properties:
  
  mmsClientTimeout=120000
  
  mppResponseCompletionTimeoutMS=120000
2. Restart EPM by running the following command:
  
  service vpms restart
Log in to MPP.
1. In the /opt/Avaya/ExperiencePortal/MPP/config/mppconfig.xml file, set the following property:
  
  <parameter name="mms_cmd_response_timeout">120</parameter>
2. Restart MPP by running the following command:
  
  service mpp restart
3. In the /etc/httpd/conf/httpd.conf file, set the following property:
  
  Timeout 120
4. Restart the HTTPD server by running the following command:
  
  service httpd restart