About this task

Use this procedure to set a two minute timeout.

Procedure

  1. Log in to EPM.
    1. In the /opt/Tomcat/tomcat/lib/config/voiceportal.properties file, set the following properties:

      mmsClientTimeout=120000

      mppResponseCompletionTimeoutMS=120000

    2. Restart EPM by running the following command:

      service vpms restart

  2. Log in to MPP.
    1. In the /opt/Avaya/ExperiencePortal/MPP/config/mppconfig.xml file, set the following property:

      <parameter name="mms_cmd_response_timeout">120</parameter>

    2. Restart MPP by running the following command:

      service mpp restart

    3. In the /etc/httpd/conf/httpd.conf file, set the following property:

      Timeout 120

    4. Restart the HTTPD server by running the following command:

      service httpd restart