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Reinstalling the MPP software

About this task

Follow this procedure if you want to reinstall the MPP software on a dedicated server or on a single server system when you do not want to reinstall the EPM and the MPP software. If you want to reinstall both the EPM and MPP software in a single server system, see Reinstalling the EPM and MPP software on a single server.

noteNote:

The reinstallation procedure is identical to the upgrade procedure because the installation script will find a previous version of the MPP on the server.

Procedure

  1. Log on to Linux on the Experience Portal server with root privileges.
  2. The reinstallation procedure is identical to the upgrade procedure because the installation script will find a previous version of the EPM on the server. The fact that the previous version is the same release as you want to install makes no difference to the installation script. You can reinstall the EPM software by running the aepinstall command. If you run the aepinstall command, you must do the following after installing the Experience Portal software:
    1. Run the setup_vpms command to reauthorize the security certificate.

    2. Reestablish the link between the MPP and the EPM by trusting the MPP's security certificate.

    noteNote:

    For more information about the aepinstall command, see Implementing Avaya Experience Portal on multiple servers.

Next Steps

Reestablish the connection between the reinstalled MPP and the EPM as described in Administering Avaya Experience Portal.