About this task
Follow this procedure if the primary EPM software resides on a dedicated server. If your EPM software resides on the same server as the MPP software,
see Reinstalling the EPM and MPP software on a single server. If you want to reinstall the auxiliary EPM software, see Reinstalling the auxiliary EPM software.
Procedure
- If your site uses customized
scripts, do the following to ensure you do not lose those scripts
when the installation procedure writes over the scripts for the Database
Backup utility:
- Navigate to the backup directory located in $AVAYA_HOME
by entering the cd $AVAYA_HOME/Support/Database/DBbackup command.
- Copy all the files
in this directory to a temporary directory.
- If you changed the
values for event and alarm record retention in the Experience Portal database, do the following to ensure that you can correct
those values after the installation procedure resets them to the default
values:
- From the EPM main menu, select .
- On the Viewer Settings page, take note of the current values.
The default for Purge Enabled is Yes for all record types, and the default retention times
are:
- Log on to Linux on the Experience Portal server with root privileges.
-
The reinstallation procedure is
identical to the upgrade procedure because the installation script will find a
previous version of the EPM on the server. The fact that the previous version is the same release as you
want to install makes no difference to the installation script. You can
reinstall the EPM software by running the aepinstall command.
If you run the aepinstall command, you must do the following after installing
the Experience Portal software:
-
Run the setup_vpms command to reauthorize the security
certificate.
-
Reestablish the link between the MPP and the EPM by trusting the
MPP's security certificate.
 | Note: |
|
For more information about the aepinstall
command, see Implementing Avaya Experience Portal on multiple servers.
|
- If you copied your
customized Database Backup utility scripts to a temporary location
at the beginning of this procedure, copy your customized files back
to the /var/lib/pgsql/DBbackup directory.