About this task

Follow this procedure if your EPM software resides on a dedicated server. If your EPM software resides on the same server as the MPP software, see Reinstalling the EPM and MPP software on a single server.

Procedure

  1. Log on to Linux on the Experience Portal server with root privileges.
  2. The reinstallation procedure is identical to the upgrade procedure because the installation script will find a previous version of the EPM on the server. The fact that the previous version is the same release as you want to install makes no difference to the installation script. You can reinstall the EPM software by running the aepinstall command. If you run the aepinstall command, you must do the following after installing the Experience Portal software:

    1. Run the setup_vpms command to reauthorize the security certificate.

    2. Reestablish the link between the MPP and the EPM by trusting the MPP's security certificate.

    Note:

    For more information about the aepinstall command, see Implementing Avaya Experience Portal on a multiple servers.

Next steps

Reestablish the link between the primary EPM server and the auxiliary EPM server as described in the Relinking the primary and auxiliary EPM servers topic in the Administering Avaya Experience Portal guide.