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You can use third party reporting tools to create reports using some of the raw application, call, and session data collected by the Experience Portal system and stored in the reporting database. Most of the data is protected by the system for security reasons, but you can use the database report user account created during EPM installation to access the information in the:
Application Detail Records (ADRs) stored in the vpapplog table. For more information, see Custom application activity reports.
Contact Detail Records (CDRs) stored in the cdr table. For more information, see Custom Contact Detail report.
Session Detail Records (SDRs) stored in the sdr table. For more information, see Custom Session Detail report.
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All data that you can access to create customized reports is Read-Only data. |