Experience Portal 7.0 and later versions have a new media type filter for SMS that is added to the Contact Detail and Contact Summary reports.

The following are the main filters that are available for SMS:

• SMS

• SMS receipt

Experience Portal 7.0 and later versions support the capability to filter the messages on SMSC. This capability consists of the number of messages sent to one or more SMSCs as well as the number of messages received from one or more SMSCs.

The following information is available in these reports:

• The number of messages sent

• The number of messages received

• The number of delivery receipts requested

• The number of receipts pending

• The number of receipts received

All existing filters for the Contact Detail and Contact Summary reports can be applied to reporting records created by incoming or outbound SMS. This support includes the capability to generate reports for any number of zones defined in the system.