Reinstalling the SSL certificate from the EPM

Procedure

Log on to Linux on the Experience Portal MPP server.
If you are an Avaya Services representative, and use Avaya Enterprise Linux, the Avaya Service accounts will not be available after the Avaya Enterprise Linux upgrade. The Avaya Service accounts will be available through EASG configuration during the Experience Portal upgrade.
- Log on to the local Linux console as root.
- Or log on remotely as a non-root user and then change the user to root by entering the su - root command.
At the Linux command line prompt, enter the The setup_vpms.php script is in /opt/Avaya/ExperiencePortal/Support/VP-Tools/setup_vpms.php myhost command, where myhost is the server name or IP address where the EPM software is installed.
The MPP queries the EPM for the SSL certificate, and if the certificate is located, asks for confirmation that you want to install it:
```
Please enter ’y’ to accept this certificate as an authorized
controller of the MPP server, or enter ’n’ to abort. [y]?
```

Enter y.

The system responds with the following message and prompt:

The httpd daemon (Apache) must be restarted to complete the certificate's installation.
Enter 'y' if you would like httpd restarted now. [y]

Enter y.

The system responds with the following message and prompt:

The chrony client should be configured to use the EPM as the chrony time service. Enter 'y' if you would like the chrony client configured with this EPM. [y]

If you want the EPM server to be configured as the NTP server for this MPP, enter y. Otherwise, enter n.

The Network Time Protocol (NTP) allows the clock on the EPM server to be used as the reference point for synchronizing the clocks of all servers in the Experience Portal network. Because this can make troubleshooting and other maintenance activities more efficient, you can select this option.
Does the MPP indicate that the certificate was installed successfully?
- If yes, and if the problems the system was experiencing do not recur, no further action is required.
- If yes, but the problems persist, pursue other possible solutions or contact your Avaya technical support representative for assistance.
- If no, try rebooting the MPP. If that does not resolve the problem, contact your Avaya technical support representative for assistance.