After you install and configure Avaya Enterprise Linux, the Enterprise Linux Installer creates user accounts. The sroot and craft account passwords are disabled with no predefined password, unless EASG is enabled. You should use cust and root accounts to login to the server.

User name	Group	Purpose	Status of Account
sroot	root	Avaya Services root access	Disabled
root	root	Customer root access	Enabled
craft	susers	Avaya Services non-root access	Disabled
cust	susers	Customer non-root access	Enabled

First boot

You will not be able to use the Avaya Service accounts, craft and sroot, to gain access to the server once the server is upgraded to Avaya Enterprise Linux 8.x. The craft and sroot accounts will be controlled via EASG as soon as Experience Portal is installed.

The craft and sroot users are disabled unless EASG is enabled. In this case, the craft and sroot users will use challenge/response authentication.

This applies to both non-OVA and OVA deployments.

First root login

The root and cust users which have default values in the software image, are forced to be updated on first root login. These accounts that are needed to log into a newly created system use pre-defined passwords:

Account	User Name	Password
Non-root access	cust	custpw
Root access	root	rootpw

After you login to the server as root using the default password, Avaya Enterprise Linux will enforce an Avaya First Login Experience which will prompt for a new bootloader, root and cust passwords.

To support headless configuration, root & cust are not forced to be updated on first boot, but are forced to be updated on the first root login.