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When an application runs on the MPP, the VoiceXML Interpreter defaults to the language configured in the Language field on the page. The default value for the field is English (USA) en-US. If the application uses a language other than English, the application must specify the correct language using the xml:lang attribute. Applications can specify the language either globally on each page or as part of each individual <grammar> tag and <prompt> tag.
When the VoiceXML interpreter or CCXML interpreter generates an event to a page that does not have a handler defined for the event, the interpreter invokes the default event handler configured on the Event Handlers page of the EPM. The default event handlers, which Experience Portal provides, play an error prompt spoken in English. If an application uses a language other than English, you must configure the appropriate default event handler for the application.
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If you write a code that is used as a default event handler and the code refers to prerecorded prompt files, refer to the prompt files by file name. Experience Portal searches for prompt files in the appropriate directory. |