If your system consists of multiple MPP servers, you can
test each one individually to make sure they are all running as expected.
Procedure
- From the EPM main
menu, select .
- In the MPP server table
on the MPP
Manager page, click the Selection check box next to all
MPP servers except the one you want to test.
- Click the Stop button in the State Commands group and confirm your selection when prompted.
Experience Portal stops the
selected the MPP servers. This process can take several minutes depending
on how many servers there are in your system.
- After a few minutes,
click Refresh and verify that the State is Stopped for all MPP servers
except the one you want to test.
- Call the number you
associated with the test application when adding the Experience Portal test application
and use that application to verify the selected MPP. For more information
about adding the test application, see Implementing Avaya Experience Portal on multiple
servers.
- When you are satisfied
that the MPP works correctly, in the MPP server table on the MPP Manager page, click the Selection check box next to the MPP server you just
tested.
- Click the Stop button in the State Commands group and confirm your selection when prompted.
- In the MPP server table,
click the Selection check box next to the new MPP server that you
want to test.
- Click the Start button in the State Commands group and confirm your selection when prompted.
- After a few minutes,
click Refresh and verify that the State is Stopped for all MPP servers
except the one you want to test.
- Call the number you
associated with the test application when adding the Experience Portal test application
and use that application to verify the selected MPP. For more information,
see Adding the Avaya Experience Portal test application topic in the Implementing Avaya Experience Portal on multiple
servers guide.
- Repeat steps 6-11 until
each MPP server has been tested.
- When you are finished
testing the servers:
- Click the Selection
check box next to any MPP server whose state is Stopped.
- Click the Start button in the State Commands group and confirm your selection when prompted.
- After a few minutes,
click Refresh and verify that the State is Running for all MPP servers.
Once the MPP servers start successfully, the basic Experience Portal system is
now available.