Print

Testing an individual MPP

If your system consists of multiple MPP servers, you can test each one individually to make sure they are all running as expected.

Before you begin

Configure the system as described in Avaya Experience Portal system configuration checklist for a system upgraded to 8.1.

Procedure

  1. From the EPM main menu, select System Management > MPP Manager.
  2. In the MPP server table on the MPP Manager page, click the Selection check box next to all MPP servers except the one you want to test.
  3. Click the Stop button in the State Commands group and confirm your selection when prompted.

    Experience Portal stops the selected the MPP servers. This process can take several minutes depending on how many servers there are in your system.

  4. After a few minutes, click Refresh and verify that the State is Stopped for all MPP servers except the one you want to test.
  5. Call the number you associated with the test application when adding the Experience Portal test application and use that application to verify the selected MPP. For more information about adding the test application, see Implementing Avaya Experience Portal on multiple servers.
  6. When you are satisfied that the MPP works correctly, in the MPP server table on the MPP Manager page, click the Selection check box next to the MPP server you just tested.
  7. Click the Stop button in the State Commands group and confirm your selection when prompted.
  8. In the MPP server table, click the Selection check box next to the new MPP server that you want to test.
  9. Click the Start button in the State Commands group and confirm your selection when prompted.
  10. After a few minutes, click Refresh and verify that the State is Stopped for all MPP servers except the one you want to test.
  11. Call the number you associated with the test application when adding the Experience Portal test application and use that application to verify the selected MPP. For more information, see Adding the Avaya Experience Portal test application topic in the Implementing Avaya Experience Portal on multiple servers guide.
  12. Repeat steps 6-11 until each MPP server has been tested.
  13. When you are finished testing the servers:
    1. Click the Selection check box next to any MPP server whose state is Stopped.
    2. Click the Start button in the State Commands group and confirm your selection when prompted.
    3. After a few minutes, click Refresh and verify that the State is Running for all MPP servers.

    Once the MPP servers start successfully, the basic Experience Portal system is now available.