The upgrade installation log files contain detailed information
about the upgrade installation process.
Avaya Experience Portal creates several log files during the upgrade
process.
General installation
log files
|
Log filename
|
Description
|
|
aepinstall.log
|
This is the first log file you should consult if you need to troubleshoot an installation
issue.
 | Note: | |
This file contains detailed log messages which might appear to
be warnings or errors, but can safely be ignored, particularly if
those warnings do not appear in the installation summary (ISSummary.log).
|
|
|
SetIAVersion<component>.log
|
Version history of the Experience Portal components installed. The <component> can be VPMS,
MPP, or Docs.
|
|
GetIAVersionVPMS.err.log
|
Log file containing any warning messages generated while trying
to retrieve version information as part of an upgrade. The presence
of a warning in this log file does not necessarily indicate an error.
|
MPP-specific
installation log files
|
Log filename
|
Description
|
|
av-mpp-<buildnumber>-Install-<date>.log
|
mppinstall.sh script output.
|
|
av-mpp-<buildnumber>-Install-rpm-<date>.log
|
Output from the Red Hat Package Manager (RPM) during the MPP software
installation.
|
EPM-specific installation log files
|
Log filename
|
Description
|
|
vpms.cert.gen.out.log
|
Results from the security certificate generation process.
|
|
vpms.cert.gen.err.log
|
Any internal errors generated from the certificate generation process.
|
