Recovering Avaya Enterprise Linux configuration information after an upgrade

You can still access configuration information from any text files stored on your Experience Portal 6.x or 7.x Avaya Enterprise Linux system even after you upgrade the operating system.

1. Log on to Linux on the Experience Portal server.

   If you are an Avaya Services representative, and use Avaya Enterprise Linux, the Avaya Service accounts will not be available after the Avaya Enterprise Linux upgrade. The Avaya Service accounts will be available through EASG configuration during the Experience Portal upgrade.

   • Log on to the local Linux console as root.

   • Or log on remotely as a non-root user and then change the user to root by entering the su - root command.

2. Change to the /root2 directory to access the 6.x or 7.x partition by entering the cd /root2 command.

   The files from the previous installation are available.