Procedure

  1. On the Experience Portal server, log in to Linux as any user.
  2. If you use:

    • Avaya Enterprise Linux Server, enter the swversion command to determine the version, and enter the uname –m command to determine the architecture.

      • The result must state the version is RHEL 7.x 64-bit or newer 7.x update, or RHEL 8.x 64-bit or newer update.

      • The architecture of Red Hat Enterprise Linux should be x86_64.

      • If you have an earlier version of Avaya Enterprise Linux Server, upgrade the operating system on the server.

    • Red Hat Enterprise Linux Server, enter the rpm -q redhat-release-server command to determine the version, and enter the uname –m command to determine the architecture.

      • The result must state the version is RHEL 7.x 64-bit or newer 7.x update, or RHEL 8.x 64-bit or newer update for upgrades.

      • The architecture of Red Hat Enterprise Linux should be x86_64.

      • If you have an earlier version of Red Hat Enterprise Linux Server, upgrade the operating system on the server.