About this task

This topic provides information about the tasks that you must perform to upgrade the Primary EPM server.

Before you begin

  1. If you use an external database for reports, upgrade the external database schema before upgrading theExperience Portal components.

    For more information, see Updating the external database configuration.

  2. Verify that the prerequisites have been met.

    For more information, see Software upgrade prerequisites overview for upgrading to Experience Portal.

  3. Backup the Experience Portal data.

    For more information, see Backing up data.

    Note:

    You must take a backup of Experience Portal data for both Avaya Enterprise Linux and Red Hat Enterprise Linux upgrades.

  4. If Externally Signed Security Certificates are configured in the current Experience Portal solution, ensure the following:

    • The Certificate Authority (CA) trusted certificate is available.

    • The required PKCS#12 (.p12) files for each EPM & MPP server are available and ready for import into their respective servers.

    • The passwords for the supplied .p12 files are known as they will be required when importing into AAEP.

Procedure

  1. Upgrade Avaya Enterprise Linux on the Primary EPM server. For more information, see Upgrading Avaya Enterprise Linux from the software installation DVD or Upgrading Avaya Enterprise Linux using an ISO image file.
  2. Upgrade the Primary EPM software to Experience Portal 8.1.

    For more information, see Upgrading the Primary EPM server.