About this task
This procedure provides instructions on how to install a supported version of Red Hat Enterprise Linux Server.
Before you begin
If you are upgrading to Experience Portal 8.1 from Experience Portal 6.x or 7.x, you must do a fresh installation of a supported version of Red Hat Enterprise Linux Server.
If you have installed a co-resident Application server on the original Experience Portal server and:
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If the operating system is upgraded in a way which preserves data, such as a minor OS upgrade, then the original co-resident Application server is preserved. In this scenario, although it is not mandatory to update the co-resident Application server, it is recommended that the application server is upgraded to pick up the latest Tomcat features and security fixes.
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If a fresh install of the operating system was performed, such as performing a new installation of Red Hat Enterprise Linux 64-bit to replace the 32-bit system, or the operating system was otherwise upgraded in a way that does not preserve data on the system, then the original co-resident Application server is not preserved and must be manually upgraded to restore Application server functionality. In such a scenario, prior to upgrading the operating system, manually back up any configuration files, data files, Web applications and components, libraries, and binaries that you want to preserve from the original Application server. These files may then be restored as needed when the new Application server is installed. For more information about the required backup files, contact the application developer.
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Ensure that you backup all the Experience Portal data, including the database.
Important:For more information on creating a backup, see Backing up data
Verify that the prerequisites have been met. For more information, see Prerequisites checklist for upgrading Experience Portal.
Log on to the EPM Web interface.
From the MPP Manager page, stop the MPP.
Perform the steps described in Preventing loss of reporting data prior to upgrading MPP.
Take the MPP offline before you upgrade the operating system as described in Taking an MPP offline using the EPM web interface.
Log in to Linux on the Experience Portal server and turn off the automatic process restart feature for the MPP service by entering the chkconfig mpp off command.
Turn off the automatic process restart feature for Tomcat by entering the chkconfig tomcat off command.