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EPM software upgrade overview

When you install the EPM software, Experience Portal automatically records your answers to basic questions, such as what installation directory you want to use, the name of the EPM server, and what security certificate you want to use. EPM compiles the answers into a file. You can use the file later to upgrade the MPP software using the silent install option. This MPP upgrade option allows you to upgrade with very little user input.

Local WebLM license invalidated in upgrades from AEP 8.0/8.1/8.1.1 to AEP 8.1.2

For upgrades from AEP 8.0/8.1/8.1.1 to AEP 8.1.2 (or later), WebLM is upgraded from 7.1 to 8.1. When the WebLM is upgraded, the WebLM host ID changes, which in turn invalidates the current WebLM AEP license and sets the WebLM UI admin password back to the default value. Any added WebLM users are also deleted.

Licensing enters a 30 day grace mode. Avaya must generate a new license by using the new host ID. The old license file is stored in the /opt/Avaya/InstallLogs/WebLM71/OldLicense directory.

Interactive EPM upgrade

You can upgrade to Experience Portal 8.1 using the Manual or Interactive upgrade method.

On the EPM server, launch the Experience Portal installation program and answer the prompts.

During the Interactive upgrade, you can make changes to the configurations.

tipTip:

In Experience Portal 7.0.1, the certificate generation code was enhanced to use a more secure hashing algorithm. Avaya recommends that you generate a SHA256 2048 bit server certificate (the new security certificate) to make the systems more secure.