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In Avaya Experience Portal, users are people authorized to access the:
Experience Portal Manager (EPM) web interface, which enables users to perform administrative, configuration, and maintenance tasks.
Media Server Service Menu web interface, which helps administrators troubleshoot problems on a Media Processing Platform (MPP).
Both web interfaces require either a unique user name and password, a unique user name and certificate, or a unique user name, password and certificate created by an Experience Portal administrator. You can also create an unlimited number of accounts and ensure that the passwords and/or certificates they use are secure.