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1
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Log in to the Experience Portal Manager (EPM) web interface.
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Once you log in, click the Help button
on the appropriate EPM web page for information on how to configure the
EPM web page.
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2
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Install the Experience Portal license file.
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See Installing the license file.
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3
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Add at least one Voice over IP (VoIP) H.323 or SIP
connection.
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See Adding H.323 connections or Adding a SIP connection.
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4
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(Optional) Add multichannel applications, such as SMS, Email, and
HTML applications. You can add one SMS, one Email, and one HTML
application for each channel.
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See Administering Avaya Experience Portal.
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5
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Add all of the installed MPP servers.
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See Adding the MPP servers.
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6
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Add one or more Automatic Speech Recognition (ASR) servers.
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See Adding ASR servers.
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7
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Add one or more Text-to-Speech (TTS) servers.
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See Adding TTS servers.
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8
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If you have installed the EPM software on an optional auxiliary EPM server, add the auxiliary EPM server to the Experience Portal system.
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See Optional: Adding the auxiliary EPM server.
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9
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Add the Experience Portal test application.
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See Adding the Experience Portal test application.
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10
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Start all the MPPs in the Experience Portal system.
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See Starting all MPP servers.
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11
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(Optional) Connect the EPM server to an external time source so that all servers in the
Experience Portal system are synchronized.
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See External time sources.
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12
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EPM can accept input in non-English languages. Configure
EPM to accept input in Chinese, Japanese, or Korean.
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See:
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13
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To enable organization level access in Experience Portal, run the EnableOrganizations command.
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See Administering Avaya Experience Portal.
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