Use this page to add custom languages to the Automatic Speech Recognition (ASR) servers currently administered on the Avaya Experience Portal system. You can use these languages when adding a new ASR server.

General section

Column or Button

Description

Engine Type

The type of ASR software engine the server uses.

The options are:

  • Loquendo

  • Nuance

  • Google Speech

  • Dialogflow

  • Nuance DLGaaS

Language

Language name for the custom language you want to add.

Country

Country code for the custom language you want to add.

Language Code

Language code for the custom language you want to add.

Add

Adds the language name and the language code to the configured list of languages that the ASR server can use.

Configured

List of all the languages and their corresponding language codes added to the ASR server.

Remove

Removes the language entries from the configured display list box. You can select an individual entry in this configured display list box by clicking on it, or use Ctrl+Click and Shift+Click to select multiple entries.