Use this page to view the operational state and mode of each MPP running on your Avaya Experience Portal system.

MPP server table

Field

Description

Zones filter icon

Zones filter icon

To filter zones, click this icon located at the right side of the page. The system opens the Zone filter window for selecting one or more zones.

Note:

The Zones filter icon only appears when you create new zones. If you do not create any new zones, you do not see the icon

Server Name

The name of the MPP.

Mode

The MPP operational mode and the date and time that mode took effect.

The options are:

  • Online: The Media Server is available.

  • Offline: The Media Server is unavailable and is not being polled by the EPM server.

  • Test: (MPP only) The Media Server is available to handle calls made to one of the defined H.323 maintenance stations.

Tip:

To view the date and time that this mode was first reached, hover the mouse over this column.

State

The operational state of the MPP.

Tip:

To view the date and time that this state was first reached, hover the mouse over this column.

Active Command

This column is displayed if one or more MPPs are currently in transition from their current state to a new user-requested state.

For each transitional MPP, this column displays the requested, or final, state. For any other MPPs in the system, this field displays None.

Config

The MPP configuration state.

The options are:

  • Need ports: The MPP has been configured and is waiting for ports to be assigned

  • None: The MPP has never been configured

  • OK: The MPP is currently operating using the last downloaded configuration

  • Restart needed: The MPP must be restarted to enable the downloaded configuration

  • Reboot needed: The MPP must be rebooted to enable the downloaded configuration

Auto Restart

The options are:

  • Yes: Indicates if the MPP will restart automatically if it fails

  • No: Indicates if the MPP must be manually restarted if it fails

Restart Schedule

This field displays:

  • Today: Displays Yes at time if the is administered to restart today. Displays No otherwise. To change this, click the pencil icon.

  • Recurring: Displays the recurring restart schedule, or None if there is no schedule defined. To change this, click the pencil icon.

Active Calls

This field displays:

  • In: The number of active incoming calls in the system

  • Out: The number of active outgoing calls in the system