Performance (Filters) page field descriptions

Use this page to create a Performance report.

This page contains the:

Select a Source Report group

	Note:
	This group is available only when you are generating a custom report. On selecting a source report, the filters on the Add Custom Report (Filters) page is refreshed to correspond to the selected source report. You cannot change the source report once you save a custom report.

Field

Description

Standard Reports

Select one of the available standard reports as a base for generating the custom report.

Custom Reports

Select one of the available custom reports as a base for generating the custom report.

Report Name

Specify a name for the report.

The maximum length of the field is 80 characters and must not contain the following special characters:

, < > ? / \ ! & ( ) + = “ ‘

	Note:
	If you have selected an organization in the field above, the selected organization and forward slash character are automatically prefixed to the report name.

Date and Time group

Button Description

Button	Description
Predefined Values	The options are: All Dates and Times Today Yesterday This Week Last Week This Month Last Month
Last	Limits the report to a given number of days or hours. Enter that number of days or hours in the associated text field, then select Days or Hours from the associated drop-down list. You can enter a whole number from 1 to 99. The number of days is calculated from midnight to 11:59 p.m. For example, if the current time is 3:00 p.m. on Wednesday and you enter a `3` in this field and select Days from the drop-down, the report will include all activity starting on Monday at midnight through the end of the current day.
Between	Limits the report to a specified range of dates. The default range covers a seven day time span that ends with the current date and time. If you want a different range of dates: In the beginning of the Start Date/Time field, enter the start date using the format `mmm-dd-yyyy` or click the calendar icon to select the date from a pop-up calendar. After the start date, enter the start time using a 24-hour format and the same timezone as the EPM. For example, you could enter `Mar-03-2007 16:26:10`. The default for this field is one week prior to the current date at time 00:00:00. In the beginning of the End Date/Time field, enter the end date using the format `mmm-dd-yyyy` or click the calendar icon to select the date from a pop-up calendar. After the end date, enter the end time using a 24-hour format and the same timezone as the EPM. For example, you could enter `Mar–10–2007 16:26:10`. The default for this field is the day prior to the current date at time 23:59:59.

Predefined Values

The options are:

All Dates and Times
Today
Yesterday
This Week
Last Week
This Month
Last Month

Last

Limits the report to a given number of days or hours.

Enter that number of days or hours in the associated text field, then select Days or Hours from the associated drop-down list. You can enter a whole number from 1 to 99.

The number of days is calculated from midnight to 11:59 p.m.

For example, if the current time is 3:00 p.m. on Wednesday and you enter a 3 in this field and select Days from the drop-down, the report will include all activity starting on Monday at midnight through the end of the current day.

Between

Limits the report to a specified range of dates. The default range covers a seven day time span that ends with the current date and time.

If you want a different range of dates:

In the beginning of the Start Date/Time field, enter the start date using the format mmm-dd-yyyy or click the calendar icon to select the date from a pop-up calendar. After the start date, enter the start time using a 24-hour format and the same timezone as the EPM. For example, you could enter Mar-03-2007 16:26:10.

The default for this field is one week prior to the current date at time 00:00:00.
In the beginning of the End Date/Time field, enter the end date using the format mmm-dd-yyyy or click the calendar icon to select the date from a pop-up calendar. After the end date, enter the end time using a 24-hour format and the same timezone as the EPM. For example, you could enter Mar–10–2007 16:26:10.

The default for this field is the day prior to the current date at time 23:59:59.

Note:

The amount of data available for this report depends on the setting for performance records in the Performance Retention Period field in the Report Database Record Data group on the Report Data Configuration page.

For example, if the value is set to 14, you can enter a start date that is two weeks before the current date. If the value is set to 7, you can only check for the previous week.

Optional Filters group

Field

Description

Avaya Experience Portal

This field is displayed if your installation has multiple Avaya Experience Portal systems that use a shared external database.

The options are:

All systems
A specific Avaya Experience Portal system

Zone

The options are:

All zones
A specific zone name

	Note:
	The system displays the Zone field only when you create new zones. If you do not create any new zones, you do not see the Zone field.

The Zone field is set to the global zone that the user selects.

The user chooses the time frame located in the same global time zone that the user selects. The default global time zone is the time zone of the EPM. The user can change the time zone by clicking the Zones filter icon in the upper right corner. The change impacts only the current user and applies to all reports. The selected time frame persists only for the current session.

Zones filter icon

To filter zones, click this icon located at the right side of the page. The system opens the Zone filter window for selecting one or more zones.

	Note:
	The system displays the Zones filter icon only when you create new zones. If you do not create any new zones, you do not see the icon.

.

Media Server

The options are:

All servers
A specific media server name

If your installation has multiple Avaya Experience Portal systems, this field shows all media servers associated with all Avaya Experience Portal systems that use the shared external database.

Organization

Select an organization associated with the custom report you want to generate.

If you do not select an organization, this indicates that the user does not belong to any organization.

Note:

This field is displayed only if organization level access is enabled in the Experience Portal system and you have logged in as a user not assigned to any organization. For more information on organization level access, see Administering Avaya Experience Portal.

If you select an organization for a custom report, the option to select an application is enabled. Only those applications are listed which belong to the organization.