Selection check box

Use this selection check box to select the existing scheduled report that you want to delete.

Report Name

List of the existing scheduled reports.

Schedule

The schedule frequency for generating the report.

Records

Displays the actual and the set record threshold value.

• Threshold: The record threshold value that you have set. This value is either a total record count or a percentage of calls matching the chosen filter criteria over the timeframe of the report.

• Actual: This value is either the actual record count or the actual percentage of calls matching the chosen filter criteria over the timeframe of the report.

Started

Date and time when the report generation was started.

Completed

Date and time when the report generation was completed.

Status

The status of report generation. The status could be:

• In Progress.

• Success

• Partial Success

• Failure

Size (KB)

Size of the report output.

Report Output

Click the Export icon to export and save the output for a specific report.

You can export the report in one of the formats that you have specified while adding a scheduled report.

The options are:

• xls: MS Excel file.

• pdf: PDF file.

• csv: Comma separated file.

Delete

Deletes the scheduled report whose selection check box has been checked.