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Use this tab to view information about the Automatic Speech Recognition (ASR) servers currently administered on the Experience Portal system.
 | Tip: |
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To sort the servers by any column, click the up arrow (sort ascending) or down arrow (sort descending) in the column header. |
| Column or Button | Description | ||||
|---|---|---|---|---|---|
| Zone | The name of the zone where the ASR servers are configured. | ||||
Zones filter icon |
To filter zones, click this icon located at the right side of the
page. The system opens the Zone filter window
for selecting one or more zones.
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| Name |
The unique identifier for this ASR server
on the Experience Portal system.
To view the parameters for an ASR server, click the name of the server in the table. Experience Portal opens the View ASR Server page. |
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| Enable | Whether this ASR server is available for use by the Experience Portal system. | ||||
| Network Address | The network address, or location, of the ASR server. | ||||
| Engine Type |
The type of ASR software engine the
server uses.
The options are:
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| MRCP | The MRCP protocol used for allocating the media processing server resources (ASR). | ||||
| Base Port |
The port number on the ASR server to which
requests for ASR services are sent.
The ASR server must be configured to receive and process requests through this port. |
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| Total Number of Licensed ASR Resources |
The total number of Nuance or Loquendo licenses available on this
ASR server.
Experience Portal uses this information to determine the total number of ASR resources available to the Experience Portal system. |
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| Languages | The languages that the ASR server can recognize. | ||||
| Customize | Opens the ASR Custom Languages page. Using this page you can add custom languages and their respective language codes to the Automatic Speech Recognition (ASR) servers currently administered on the Avaya Experience Portal system. You can also delete the existing configured languages and their respective codes. |
