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Use this page to view download settings for Session Detail Record (SDR), Call Detail Record (CDR), and Application Detail Record (ADR) data.
This page contains the:
This section determines what records Experience Portal downloads from the MPP servers to the Experience Portal database. Experience Portal uses this data to create the call, session, and application reports.
| Field | Description | ||||
|---|---|---|---|---|---|
| Download Session Detail Records | Determines whether Experience Portal downloads Session Detail Records (SDRs) to the database. This information is required in order to create the Session Summary report and Session Detail report. |
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| Download VoiceXML Log Tags | Determines whether Experience Portal downloads Voice eXtensible Markup Language (VoiceXML)
Log tag records to the database. This information is required to view VoiceXML Log tag messages in the Application Summary report and Application Detail report. |
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| Download CCXML Log Tags | Determines whether Experience Portal downloads Call Control eXtensible Markup Language (CCXML)
Log tag records to the database. This information is required to view CCXML Log Tag messages in the Application Summary report and Application Detail report.
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| Field | Description | ||||
|---|---|---|---|---|---|
| Purge Records | The options are:
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| Call/Session Retention Period | The number of days the EPM or external reporting database retains call and session
data records. The system purges any data that is older than this setting. Experience Portal uses this data to create the call activity reports. |
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| Application Retention Period | The number of days the EPM or external reporting database retains application
data records. The system purges any data that is older than this setting. Experience Portal uses this data to create the application reports. |
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| Managed Application Retention Period | The number of days the EPM retains managed application data records. The system
purges any data that is older than this setting. Experience Portal uses this data to create the managed application reports.
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| Performance Retention Period | The number of days the EPM or external reporting database retains performance
data records. The system purges any data that is older than this setting. Experience Portal uses this data to create the Performance report. |
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| Performance Report Aggregation Period | The number of minutes for the system to use as the periodic interval to collect, average, and store performance data records for the Performance report. |
| Field | Description | ||||
|---|---|---|---|---|---|
| Output Folder Size | Maximum data storage capacity allocated for the output folder. The default is 5 GB. Setting the output folder size helps in controlling the use of disk space. |
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| Output Retention (days) | The number of days the EPM retains the report output files from the scheduled reports. The default for hourly report is 7 days, for Daily and one time reports is 30 days, weekly reports is 90 days and for monthly report the default is 365 days. The system purges any report output that is older than these setting. |
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| Sender Email Address | The e-mail addresses used when sending the report notifications. By default this field is blank. If you do not specify the Sender Email Address, the system uses the To e-mail address specified for the e-mail notification while scheduling the report.
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| Field or Button | Description |
|---|---|
| Periodic Download | If this field is set to Yes, Experience Portal automatically downloads report data from the MPP servers
at regular intervals. The interval is specified in the Download Interval field. |
| Download Interval | If Periodic Download is Yes, the number of minutes that should elapse between downloads. |
| On-demand Download | If this option is set to Yes, Experience Portal downloads the latest data from the MPP servers when a report is generated either by a user or by a scheduled report. |
| Display text box | The current download and maintenance schedules. |
