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Use this page to view the options that affect both the primary EPM server as well as the optional auxiliary EPM server.
| Field | Description |
|---|---|
| Experience Portal Name | The name of this Experience Portal system. Experience Portal displays this name on the Summary tab of the System Monitor page. |
| Number of Application Server Failover Logs |
The number of backup logs
to retain on the application server in case the application server
cannot communicate with the Experience Portal database.
The number of failover logs determines how much data the server can send to the EPM when the connection is restored. If the number of failover logs is exceeded, the application server deletes the oldest log file and begins recording data in a new file. When that file is full, the application server deletes the oldest log file and opens a new file. This process is repeated until contact with the Experience Portal database is restored and the application server can write its logs to that database. |
| Commands to Retain in Configuration History |
The number of media server configuration
changes that Experience Portal should save in the database.
This value determines the number of entries on the <Media Server Name> Configuration History page. |
| Field | Description |
|---|---|
| Disk | The low water threshold determines when the EPM generates an event, warning you, that disk usage is getting high. The high water threshold determines when the EPM generates an alarm, warning you, that disk usage is getting dangerously high. |
| HTML Units |
The HTML usage threshold determines when the system approaches
the licensed usage limit.
The administrator can configure the HTML usage threshold that triggers an alarm when the system approaches the licensed usage limit. The threshold is displayed in percentage. |
 | Note: |
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If these fields are not displayed, click the group heading to expand the group. |
| Field | Description | ||||
|---|---|---|---|---|---|
| Application Reporting section | |||||
| User Name | The user name to send to the Application Logging web service for Digest Authentication. | ||||
Outcall section
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| User Name | The user name to send to the Application Interface web service. | ||||
| Field | Description | ||||
|---|---|---|---|---|---|
| License Re-allocation Wait Time (minutes) | The number of minutes the system waits before reallocating the licenses from a media server that is out of service to other media servers in the system. | ||||
| Operational Grace Period (minutes) | The number of minutes Experience Portal waits for processing to complete before it terminates the remaining EP activities for any of the following Primary EPM, Auxiliary EPM, and MPP commands: | ||||
| Event Level Threshold to Send to EPM |
Besides Fatal alarms, which
are always sent, the lowest level of events and alarms to be included
in the tracing log that is sent to the EPM.
The options are:
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| Multi-Media Numeric ID Range |
Experience Portal assigns a numeric ID for each MPP in the Experience Portal system from the number range given in this field. This
numeric ID identifies the MPP in the Experience Portal database and becomes part of the Universal Call Identifier
(UCID) associated with every call processed on that MPP.
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| Maximum Number of Conversations per Server | The maximum number of conversations that can be stored at any given time on either a Primary EPM or an Auxiliary EPM. |
