Proposed Solution

Procedure

Log onto Linux on the primary EPM server.
If you are an Avaya Services representative, and use Avaya Enterprise Linux, the Avaya Service accounts will not be available after the Avaya Enterprise Linux upgrade. The Avaya Service accounts will be available through EASG configuration during the Experience Portal upgrade.
- Log on to the local Linux console as root.
- Or log on remotely as a non-root user and then change the user to root by entering the su - root command.
Navigate to the Support/Security-Tools directory by entering the cd $AVAYA_HOME/Support/Security-Tools command.

$AVAYA_HOME is the environment variable pointing to the name of the installation directory specified during the Experience Portal software installation. The default value is/opt/Avaya/ExperiencePortal.

Tip:

This script is also available in the Support/Security-Tools directory of the Experience Portal installation DVD.
To run the script, enter the UpdateRootCertificate command to generate a new security certificate.

Type Y and press Enter when prompted, to restart the vpms service.

	Note:
	Restart all MPPs and auxiliary EPM for the new security certificate to take effect. If the Experience Portal system uses SIP Connection over TLS, then ensure that the SIP Connection server is updated with the newly generated certificate.

	Tip:
	This script is also available in the Support/Security-Tools directory of the Experience Portal installation DVD.