About this task

Use this procedure to change your account password or set a new password if your password expires.

Procedure

  1. On your Internet Explorer browser, enter the URL of your Experience Portal system.

    The default URL is https://<EPM-server>/VoicePortal,

    Where <EPM-server> is the name of the system where the EPM software is installed.

  2. On the Login page, click the Change Password link at the bottom of the page.
  3. On the Change Password page, do the following:
    1. In the User Name field, enter your user name.
    2. In the Old Password field, enter your old password.
    3. In the New Password field, enter your new password.

      The password is case-sensitive. It must comply with the number of characters defined in the Minimum Password Length field.

    4. In the Verify Password field, re-enter your new password.
    5. Click Submit.