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Viewing Avaya Experience Portal system status

Procedure

  1. Log on to the EPM web interface by using an account with the Administration, Operations, or Maintenance user role.
  2. On the EPM navigation pane, click Real-time Monitoring > System Monitor.
  3. On the System Monitor page, do one of the following:
    • To view the overall status for all Avaya Experience Portal systems in the network: Go to the Summary tab.

    • To view the status for the EPM and all MPPs in the local Experience Portal system: Go to the <System name> Details tab.

    • To view detailed information for an MPP: Go to the <System name> Details tab, in the Server Name column, click the name of the MPP.

    • To view detailed alarm information: Click any yellow or red alarm indicator.

    tipTip:

    The information on this page refreshes automatically if you leave the browser window open.

  4. (Optional) On the EPM navigation pane, click Real-time Monitoring > Active Callsto check the resources being used by all current applications in the system.