Complete the following worksheet for each speech application you want to deploy on the Experience Portal system.
For information about using Orchestration Designer to create speech applications, see the Orchestration Designer documentation at http://support.avaya.com/.
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Requirement or information needed |
Your value |
|---|---|
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Application name |
______________________ |
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What is the application MIME type? |
______ VoiceXML ______ CCXML ______ CCXML/VoiceXML |
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If the MIME type is VoiceXML or CCXML/VoiceXML, what is the URL to the initial VoiceXML page? |
______________________ |
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If the MIME type is CCXML or CCXML/VoiceXML, what is the URL to the initial CCXML page? |
______________________ |
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If the application uses Automatic Speech Recognition (ASR) resources, which are the languages that you require? |
______________________ ______________________ ______________________ ______________________ ______________________ |
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If the application uses Text-to-Speech (TTS) resources, which are the voices that you require? |
______________________ ______________________ ______________________ ______________________ ______________________ |
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What is the application used for? |
_____ Specific inbound calls _____ Inbound calls not handled by another application _____ Outbound calls Note:
If the application is used for outbound calls, configure the Application Interface web service. For details, see Administering Avaya Experience Portal. |
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Which dialed numbers are associated with the application? |
______________________ ______________________ ______________________ ______________________ ______________________ |
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Which server performs DTMF processing? |
______ The ASR server. You must select this option if the DTMF grammar uses the ECMA script. ______ The MPP server. |
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If the application is not developed using Orchestration Designer, do you want to add the log and call flow data information to the Experience Portal report database so that the information appears in the application reports? |
______ Yes ______ No Note:
If Yes, configure the Application Logging web service. |