Primary EPM server upgrade worksheet

Complete this worksheet if you are installing the EPM server on a dedicated Avaya Experience Portal server.

Requirement/Information Needed Your value Notes

Ensure that the hardware meets the minimum requirements. For more information on minimum server machine hardware requirements, see Avaya Experience Portal Overview and Specification on http://support.avaya.com. For minimum hardware requirements, see Minimum (Linux) server machine hardware requirements.

What access method are you going to use?

______ Local keyboard, mouse, and monitor

______ Remote access via SSH client

Server information

IP address

______________________

Host name

______________________

The host name cannot contain spaces or periods.

Do you want to enable EASG on the Primary EPM?

______ Yes

______ No

For RHEL 7.x or 8.x, verify default umask is set to 027. ______ Yes

Avaya Enterprise Linux network configuration information

Subnet mask on Corporate LAN

______________________

Default gateway

______________________

Primary DNS Server

______________________

DNS domain name

______________________

Time zone

______________________

For more information about the Avaya-provided server installation, see Implementing Avaya Experience Portal on multiple servers.

For customer-provided hardware, is Release 7.x or 8.x 64 bit or newer update installed?

______ Yes

______ No

If No, install Release 7.x or 8.x 64 bit or later as described in Implementing Avaya Experience Portal on multiple servers.

Is the default language for Linux set to English?

______ Yes

______ No

If No, set the default language to English. You can change the default language after Experience Portal is installed.

Can all planned Experience Portal servers communicate with one another?

______ Yes

______ No

For more information about verifying server communication, see Implementing Avaya Experience Portal on multiple servers on http://support.avaya.com.

For Avaya Enterprise Linux, user account passwords

cust account password: ___________________

root account password: ___________________

For Red Hat Enterprise Linux Server, user accounts and passwords

root account password: ___________________

Non-root account name: ____________________

Non-root account password: _________________

Can you log in to the Experience Portal server with the non-root account name and password?

______ Yes

______ No

The upgrade tool deletes all existing root accounts. Therefore, after the upgrade, the administrator uses the non-root account name and password to log in and:

Install a new Authentication File System (AFS) file.
Activate the Avaya service accounts.

Installation directory, if different from default

______________________

Default directory: /opt/Avaya/ExperiencePortal

Specify an absolute directory path containing only standard English alphanumeric characters and the symbols / (forward slash), _ (underscore), - (hyphen), ~ (tilde), or . (period).

EPM web interface administration user name and password

User name: __________________________

Password: __________________________

The Experience Portal administrator uses this account to log in to the EPM web interface to administer the Experience Portal system. The account is assigned the Administration user role as well as the Auditor and User Manager user roles. For details about User Roles, see Administering Avaya Experience Portal on http://support.avaya.com.

Do you want to create a database account that can access the report information in the database?

______ Yes

______ No

If Yes, account user name, if different from the default: ______________

Password: __________________________

Default user name is: reportwriter

	Note:
	The report user name cannot be the same as any of the EPM web interface administration user account names or the report writer user account name.

Third-party SSL certificate information.

The location of the existing certificate:

______________________

The existing certificate’s password: _________________

Will Avaya Services maintain this server?

______ Yes

______ No

If Yes, what is the Listed Directory Number (LDN) for this server?

______________________

Where is the Avaya Service Account authentication file located?

______________________

For more information on configuring Avaya service accounts, see Implementing Avaya Experience Portal on multiple servers.

WebLM information

License server URL, if not located on the EPM server:

______________________

WebLM password: _______________________

The external time sources that the EPM server should be synchronize with, if desired

The name or IP address of primary time source:

______________________

The name or IP address of secondary time source:

______________________