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Cluster Settings













Authorization Settings








Welcome To Agent Controller

Version:

This sample dashboard allows you to quickly retrieve omnichannel data via the Agent Controller JS SDK.


Agent Controller Requests

Get Customer History By Transcript Id




Query Parameters

Transcript ID



Get Customer History By User Details
















Query Parameters

User Email To Address Start Date End Date Keyword



Get Customer History By Contact Id




Query Parameters

Contact ID



Get Upload Attachments By WorkrequestId and InteractionId and Locale










Query Parameters

WorkRequest ID Interaction ID Locale



Delete an Attachment By WorkrequestId, InteractionId and attachmentId











Query Parameters

WorkRequest ID Interaction ID Attachment ID





Cancel an email containing an attachment by WorkrequestId and InteractionId








Query Parameters

WorkRequest ID Interaction ID



Upload a file

OCP Data Service Requests

Get All Templates

Get Template by Resource ID




Query Parameters

Template ID



Customer Search




Query Parameters

JSON



Customer Details By ID




Query Parameters

ID



Get Attachment by Resource ID




Query Parameters

Attachment ID



Get Upload Attachments By WorkrequestId, InteractionId and TemplateId










Query Parameters

WorkRequest ID Interaction ID Template ID