public interface ContactCenterCodeI
The ContactCenterCodeI object represents a code in the Contact Center. The ContactCenterCodeI object can
represent an After Call Work code, a Not Ready Reason code, an Activity code or a Disposition code. The
ContactCenterCodeI has two properties, a number which identifies the code and a name which is the description or
display name of the code.
ContactCenterCodes are requested via SessionI.getNotReadyReasonCodes(), SessionI.getAfterCallWorkCodes(),
InteractionI#requestDispositionCodes(), SessionI.getAfterCallWorkCodes()
Codes are returned by CCS Server in a PayloadType#CodeList
| Modifier and Type | Method and Description |
|---|---|
java.lang.String |
getName()
The logical name for this
ContactCenterCodeI |
java.lang.String |
getNumber()
A number representing this
|
CodeType |
getType()
The
CodeType of this ContactCenterCodeI |
java.lang.String getNumber()
ContactCenterCodeIjava.lang.String getName()
ContactCenterCodeIString containing the display name or description of the code