| Modifier and Type | Method and Description |
|---|---|
void |
sendIsTypingRequest()
Sends an IsTyping request to the customer client
|
void |
sendMessage(java.lang.String message,
boolean isWhisper)
In a webchat session, agents send messages to customers and other agents using this method
|
void |
sendPagePushUrl(java.lang.String url)
In a webchat session, agents can sends a URL to customers and other agents using this method.
|
getContactType, getId, toJsonStringMaskSensitivevoid sendMessage(java.lang.String message,
boolean isWhisper)
throws ObjectInvalidException
message - The text message sent by the agent to the other party(s) in the conversationisWhisper - Utilised in Agent-Agent communications in a Conference. If isWhisper is true,
the Customer won't get this messageObjectInvalidException - if the WebChatMediaI object has been deletedvoid sendIsTypingRequest()
throws ObjectInvalidException
ObjectInvalidException - if the WebChatMediaI object has been deletedvoid sendPagePushUrl(java.lang.String url)
throws ObjectInvalidException
url - the url to be sent to customersObjectInvalidException - if the WebChatMediaI object has been deleted