public enum DestinationType extends java.lang.Enum<DestinationType>
DestinationType
enum defines the possible types of destinations that can be retrieved from the contact center.
DestinationType
is used in the InteractionI.getConsultDestinations(com.avaya.ccs.api.enums.DestinationType)
or
InteractionI.getCallbackDestinations(com.avaya.ccs.api.enums.DestinationType)
methods to retrieve destinations based on the type.Enum Constant and Description |
---|
Agent
This destination type refers to agent destinations administered on the Contact Center and the POM server.
|
Campaign
This destination type refers to external resources.
|
External
This destination type refers to external destinations administered on the POM server as entries in the agent address
book.
|
Skillset
Skillset destinations administered on the Contact Center
|
Standard
This destination type requests that the POM server select the destination.
|
Supervisor
Supervisor destinations administered on the Contact Center
|
Unknown |
Modifier and Type | Method and Description |
---|---|
static DestinationType |
valueOf(java.lang.String name)
Returns the enum constant of this type with the specified name.
|
static DestinationType[] |
values()
Returns an array containing the constants of this enum type, in
the order they are declared.
|
public static final DestinationType Agent
public static final DestinationType Skillset
public static final DestinationType Supervisor
public static final DestinationType External
public static final DestinationType Campaign
public static final DestinationType Standard
public static final DestinationType Unknown
public static DestinationType[] values()
for (DestinationType c : DestinationType.values()) System.out.println(c);
public static DestinationType valueOf(java.lang.String name)
name
- the name of the enum constant to be returned.java.lang.IllegalArgumentException
- if this enum type has no constant with the specified namejava.lang.NullPointerException
- if the argument is null