A C D G L O P R S U

A

addDefaultTreatmentListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Add default treatment listener
addForceDisconnectListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Add force disconnect listener
addServiceProviderStatusListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Add service provider status listener

C

com.nortel.soa.oi.openq - package com.nortel.soa.oi.openq
 
createContact(com.nortel.soa.oi.cct.types.Provider, String, Reason, Address, String, Reason, Address, String, Reason, ContactTypeArray, IntrinsicArray, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
 
createOQContact(String, String, IntrinsicArray, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Create an OpenQ contact

D

dropContact(com.nortel.soa.oi.cct.types.Contact, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
 
dropOQContact(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Drop an OpenQ contact

G

getContact(com.nortel.soa.oi.cct.types.Provider, String, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
 
getOQContact(String, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Get an OpenQ contact
getVersion(GetVersionRequest) - Method in class com.nortel.soa.oi.openq.OpenQImpl
 
getVersion() - Method in class com.nortel.soa.oi.openq.OpenQImpl
 

L

logIn(AuthenticationLevel) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Login to OpenQ service
logOff(SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Log off from OpenQ service

O

OI_OPENQ_CONTACT_TYPE - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
 
OI_OPENQ_DEFAULT_OUT_OF_PROVIDER - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
 
OI_OPENQ_PROVIDER_INTRINSIC_DEFAULT_VALUE - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
 
OI_OPENQ_PROVIDER_NAME - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
 
OI_OPENQ_ROUTEPOINT - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
 
OpenQImpl - Class in com.nortel.soa.oi.openq
This service offers clients the ability to create contact center contacts that can be queued and routed to agents with the requisite capabilities to handle these contacts based on that contact centers routing/workflow rules.
OpenQImpl() - Constructor for class com.nortel.soa.oi.openq.OpenQImpl
 

P

PROVIDER_INTRINSIC_KEY_VALUE - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
 

R

removeDefaultTreatmentListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Remove default treatment listener subscription
removeForceDisconnectListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Remove force disconnect listener subscription
removeServiceProviderStatusListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Remove service provider status listener subscription

S

subscribe(String, ListenersPolicyType, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
Subscribe for OpenQ service notifications

U

unsubscribe(String, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
UnSubscribe from OpenQ service notifications

A C D G L O P R S U