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A C D G L O P R S U

## A

addDefaultTreatmentListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Add default treatment listener
addForceDisconnectListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Add force disconnect listener
addServiceProviderStatusListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Add service provider status listener

## C

com.nortel.soa.oi.openq - package com.nortel.soa.oi.openq
createContact(com.nortel.soa.oi.cct.types.Provider, String, Reason, Address, String, Reason, Address, String, Reason, ContactTypeArray, IntrinsicArray, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
createOQContact(String, String, IntrinsicArray, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Create an OpenQ contact

## D

dropContact(com.nortel.soa.oi.cct.types.Contact, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
dropOQContact(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Drop an OpenQ contact

## G

getContact(com.nortel.soa.oi.cct.types.Provider, String, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
getOQContact(String, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Get an OpenQ contact
getVersion(GetVersionRequest) - Method in class com.nortel.soa.oi.openq.OpenQImpl
getVersion() - Method in class com.nortel.soa.oi.openq.OpenQImpl

## L

logIn(AuthenticationLevel) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Login to OpenQ service
logOff(SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Log off from OpenQ service

## O

OI_OPENQ_CONTACT_TYPE - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
OI_OPENQ_DEFAULT_OUT_OF_PROVIDER - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
OI_OPENQ_PROVIDER_INTRINSIC_DEFAULT_VALUE - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
OI_OPENQ_PROVIDER_NAME - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
OI_OPENQ_ROUTEPOINT - Static variable in class com.nortel.soa.oi.openq.OpenQImpl
OpenQImpl - Class in com.nortel.soa.oi.openq
  This service offers clients the ability to create contact center contacts that can be queued and routed to agents with the requisite capabilities to handle these contacts based on that contact centers routing/workflow rules.
OpenQImpl() - Constructor for class com.nortel.soa.oi.openq.OpenQImpl

## P

PROVIDER_INTRINSIC_KEY_VALUE - Static variable in class com.nortel.soa.oi.openq.OpenQImpl

## R

removeDefaultTreatmentListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Remove default treatment listener subscription
removeForceDisconnectListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Remove force disconnect listener subscription
removeServiceProviderStatusListener(String, com.nortel.soa.oi.cct.types.SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Remove service provider status listener subscription

## S

subscribe(String, ListenersPolicyType, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  Subscribe for OpenQ service notifications

## U

unsubscribe(String, SsoToken) - Method in class com.nortel.soa.oi.openq.OpenQImpl
  UnSubscribe from OpenQ service notifications

A C D G L O P R S U

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