Modifier and Type | Method and Description |
---|---|
Terminal |
ContactManagerServiceImpl.getTerminal(TerminalRequest parameters)
Returns a specified terminal
|
Modifier and Type | Method and Description |
---|---|
void |
SessionServiceImpl.answerContact(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
void |
AgentTerminalServiceImpl.callSupervisor(SsoToken ssoToken,
Terminal terminal,
Address address) |
void |
SessionServiceImpl.callSupervisor(SsoToken ssoToken,
Terminal terminal,
Address address) |
void |
TerminalServiceImpl.cancelForwarding(SsoToken ssoToken,
Terminal terminal) |
void |
SessionServiceImpl.completeConference(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Contact consultedContact) |
void |
SessionServiceImpl.completeSupervisedTransfer(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Contact consultedContact) |
Contact |
SessionServiceImpl.createContact(SsoToken ssoToken,
Terminal terminal,
Address origAddress,
Address destAddress) |
void |
SessionServiceImpl.dropContact(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
void |
AgentTerminalConnectionServiceImpl.emergencyKey(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
void |
SessionServiceImpl.emergencyKey(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
void |
SessionServiceImpl.generateDTMF(SsoToken ssoToken,
Terminal terminal,
Contact contact,
java.lang.String digits) |
GetActivityCodeResponse |
AgentTerminalServiceImpl.getActivityCode(SsoToken ssoToken,
Terminal terminal) |
GetTerminalCapabilitiesResponse |
TerminalServiceImpl.getCapabilities(SsoToken ssoToken,
Terminal terminal) |
GetContactTypesResponse |
TerminalServiceImpl.getContactTypes(SsoToken ssoToken,
Terminal terminal) |
StringResponse |
TerminalServiceImpl.getDefaultContactType(SsoToken ssoToken,
Terminal terminal) |
GetDoNotDisturbResponse |
TerminalServiceImpl.getDoNotDisturb(SsoToken ssoToken,
Terminal terminal) |
GetForwardingResponse |
TerminalServiceImpl.getForwarding(SsoToken ssoToken,
Terminal terminal) |
boolean |
SessionServiceImpl.getReadyState(SsoToken ssoToken,
Terminal terminal) |
GetRelatedAddressesResponse |
TerminalServiceImpl.getRelatedAddresses(SsoToken ssoToken,
Terminal terminal) |
AddressList |
SessionServiceImpl.getTerminalAddresses(SsoToken ssoToken,
Terminal terminal) |
GetTerminalConnectionsResponse |
TerminalServiceImpl.getTerminalConnections(SsoToken ssoToken,
Terminal terminal) |
void |
SessionServiceImpl.holdContact(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
Contact |
SessionServiceImpl.initiateConference(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Address destAddress) |
Contact |
SessionServiceImpl.initiateSupervisedTransfer(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Address destAddress) |
IsForwardedResponse |
TerminalServiceImpl.isForwarded(SsoToken ssoToken,
Terminal terminal) |
IsReadyResponse |
AgentTerminalServiceImpl.isReady(SsoToken ssoToken,
Terminal terminal) |
void |
SessionServiceImpl.loginAgent(SsoToken ssoToken,
Terminal terminal,
java.lang.String agentId,
java.lang.String agentPassword) |
void |
SessionServiceImpl.loginAgentToState(SsoToken ssoToken,
Terminal terminal,
java.lang.String agentId,
java.lang.String agentPassword,
int initialState) |
void |
SessionServiceImpl.loginAgentToTerminal(SsoToken ssoToken,
Terminal terminal,
java.lang.String agentId,
java.lang.String password,
java.lang.Integer initialState) |
void |
SessionServiceImpl.logoutAgent(SsoToken ssoToken,
Terminal terminal) |
void |
SessionServiceImpl.logoutAgentFromTerminal(SsoToken ssoToken,
Terminal terminal) |
void |
SessionServiceImpl.makeSetBusy(SsoToken ssoToken,
Terminal terminal) |
Contact |
TerminalServiceImpl.originate(SsoToken ssoToken,
Terminal terminal,
Address address,
java.lang.String destinationAddress) |
TerminalConnectionResponse |
TerminalServiceImpl.pickupFromAddress(SsoToken ssoToken,
Terminal terminal,
Address destAddress,
Address terminalAddress) |
TerminalConnectionResponse |
TerminalServiceImpl.pickupFromGroup(SsoToken ssoToken,
Terminal terminal,
java.lang.String pickupGroup,
Address terminalAddress) |
TerminalConnectionResponse |
TerminalServiceImpl.pickupFromTerminal(SsoToken ssoToken,
Terminal terminal,
TerminalConnection termConnection,
Address termAddress) |
void |
SessionServiceImpl.setActivityCode(SsoToken ssoToken,
Terminal terminal,
java.lang.String activityCode) |
void |
TerminalServiceImpl.setDoNotDisturb(SsoToken ssoToken,
Terminal terminal,
boolean doNotDisturb) |
void |
TerminalServiceImpl.setForwarding(SsoToken ssoToken,
Terminal terminal,
java.util.List<Forwarding> forwards) |
void |
SessionServiceImpl.setToNotReadyState(SsoToken ssoToken,
Terminal terminal) |
void |
SessionServiceImpl.setToNotReadyStateWithReasonCode(SsoToken ssoToken,
Terminal terminal,
java.lang.String reasonCode) |
void |
SessionServiceImpl.setToReadyState(SsoToken ssoToken,
Terminal terminal) |
void |
SessionServiceImpl.transferContact(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Address destAddress) |
void |
SessionServiceImpl.unHoldContact(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
Modifier and Type | Method and Description |
---|---|
static java.util.List<com.nortel.soa.oi.cct.basenotification.NotificationMessageHolderType> |
MessageUtils.createTerminalConnectionStateNotification(java.lang.String sessionId,
java.lang.String subscriptionId,
Terminal terminal,
TerminalConnection terminalConnection,
Connection connection,
Contact contact,
TerminalConnectionState newState,
TerminalConnectionState previousState,
Reason reason,
Terminal sendingTerminal,
TerminalConnectionCapabilities capabilities,
javax.xml.datatype.XMLGregorianCalendar timestamp)
This helper method creates the notification for terminal connection state event.
|
static java.util.List<com.nortel.soa.oi.cct.basenotification.NotificationMessageHolderType> |
MessageUtils.createTerminalPropertyNotification(java.lang.String sessionId,
java.lang.String subscriptionId,
TerminalProperty property,
TerminalPropertyDoNotDisturb doNotDisturb,
TerminalPropertyForwardingArray forwardingArray,
TerminalPropertyContactTypeArray contactTypeArray,
TerminalPropertyName name,
TerminalPropertyPort port,
TerminalPropertyTransport transport,
TerminalPropertyTreatment treatment,
AgentTerminalPropertyActivityCode activityCode,
AgentTerminalPropertyAgentLoginSession agentLoginSession,
AgentTerminalPropertyAgentLoginSessionEnded agentLoginSessionEnded,
AgentTerminalPropertyReadyStatus readyStatus,
AgentTerminalPropertyValidateAgentStatus validateAgentStatus,
Terminal terminal,
TerminalCapabilities capabilities,
javax.xml.datatype.XMLGregorianCalendar timestamp) |
static java.util.List<com.nortel.soa.oi.cct.basenotification.NotificationMessageHolderType> |
MessageUtils.createTerminalStateNotification(java.lang.String sessionId,
java.lang.String subscriptionId,
ResourceState state,
java.lang.String reason,
Terminal terminal,
TerminalCapabilities capabilities,
javax.xml.datatype.XMLGregorianCalendar timestamp) |
Modifier and Type | Method and Description |
---|---|
Terminal |
ObjectFactory.createTerminal()
Create an instance of
Terminal |
Terminal |
ContactPropertyCallingTerminal.getCallingTerminal()
Gets the value of the callingTerminal property.
|
Terminal |
ContactInfo.getCallingTerminal()
Gets the value of the callingTerminal property.
|
Terminal |
TerminalPropertyTreatment.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalPropertyTransport.getTerminal()
Gets the value of the terminal property.
|
Terminal |
AddressPropertyAddressTerminalAssociation.getTerminal()
Gets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
java.util.List<Terminal> |
TerminalArray.getItem()
Gets the value of the item property.
|
java.util.Iterator<Terminal> |
TerminalPropertyListenerSet.iterator() |
java.util.Iterator<Terminal> |
TerminalEntitySet.iterator() |
java.util.Iterator<Terminal> |
TerminalConnectionStateListenerSet.iterator() |
Modifier and Type | Method and Description |
---|---|
boolean |
TerminalPropertyListenerSet.add(Terminal entity) |
boolean |
TerminalEntitySet.add(Terminal entity) |
boolean |
TerminalConnectionStateListenerSet.add(Terminal entity) |
boolean |
TerminalPropertyListenerSet.contains(Terminal entity) |
boolean |
TerminalEntitySet.contains(Terminal entity) |
boolean |
TerminalConnectionStateListenerSet.contains(Terminal entity) |
void |
ContactPropertyCallingTerminal.setCallingTerminal(Terminal value)
Sets the value of the callingTerminal property.
|
void |
ContactInfo.setCallingTerminal(Terminal value)
Sets the value of the callingTerminal property.
|
void |
TerminalPropertyTreatment.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalPropertyTransport.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
AddressPropertyAddressTerminalAssociation.setTerminal(Terminal value)
Sets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
Terminal |
AddressOriginateRequest.getTerminal()
Gets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
java.util.List<Terminal> |
GetTerminalsResponse.getTerminals()
Gets the value of the terminals property.
|
Modifier and Type | Method and Description |
---|---|
void |
AddressOriginateRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
Terminal |
SetStaticVoiceTerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
GetStaticVoiceTerminalResponse.getTerminal()
Gets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
void |
SetStaticVoiceTerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
GetStaticVoiceTerminalResponse.setTerminal(Terminal value)
Sets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
Terminal |
TerminalContactRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalResponse.getTerminal()
Gets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
void |
TerminalContactRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalResponse.setTerminal(Terminal value)
Sets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
Terminal |
AgentTerminalLogoutRequest.getAgentTerminal()
Gets the value of the agentTerminal property.
|
Terminal |
AgentTerminalLoginRequest.getAgentTerminal()
Gets the value of the agentTerminal property.
|
Terminal |
SetActivityCodeRequest.getAgentTerminal()
Gets the value of the agentTerminal property.
|
Terminal |
TerminalAddressRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
StringTerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
BooleanTerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
void |
AgentTerminalLogoutRequest.setAgentTerminal(Terminal value)
Sets the value of the agentTerminal property.
|
void |
AgentTerminalLoginRequest.setAgentTerminal(Terminal value)
Sets the value of the agentTerminal property.
|
void |
SetActivityCodeRequest.setAgentTerminal(Terminal value)
Sets the value of the agentTerminal property.
|
void |
TerminalAddressRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
StringTerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
BooleanTerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
javax.xml.bind.JAXBElement<Terminal> |
ObjectFactory.createGetTerminalResponse(Terminal value)
|
java.util.List<Terminal> |
TerminalsResponse.getTerminals()
Gets the value of the terminals property.
|
Modifier and Type | Method and Description |
---|---|
javax.xml.bind.JAXBElement<Terminal> |
ObjectFactory.createGetTerminalResponse(Terminal value)
|
Modifier and Type | Method and Description |
---|---|
Terminal |
WhisperTargetConnectionRequest.getDesitnationTerminal()
Gets the value of the desitnationTerminal property.
|
Terminal |
WhisperRequest.getDesitnationTerminal()
Gets the value of the desitnationTerminal property.
|
Terminal |
WhisperTargetConnectionRequest.getSourceTerminal()
Gets the value of the sourceTerminal property.
|
Terminal |
WhisperRequest.getSourceTerminal()
Gets the value of the sourceTerminal property.
|
Terminal |
ObserveTargetConnectionRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
ObserveRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
BargeInRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalResponse.getTerminal()
Gets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
void |
WhisperTargetConnectionRequest.setDesitnationTerminal(Terminal value)
Sets the value of the desitnationTerminal property.
|
void |
WhisperRequest.setDesitnationTerminal(Terminal value)
Sets the value of the desitnationTerminal property.
|
void |
WhisperTargetConnectionRequest.setSourceTerminal(Terminal value)
Sets the value of the sourceTerminal property.
|
void |
WhisperRequest.setSourceTerminal(Terminal value)
Sets the value of the sourceTerminal property.
|
void |
ObserveTargetConnectionRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
ObserveRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
BargeInRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalResponse.setTerminal(Terminal value)
Sets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
Terminal |
LogoutAgentFromTerminalRequest.getAgentTerminal()
Gets the value of the agentTerminal property.
|
Terminal |
LoginAgentToTerminalRequest.getAgentTerminal()
Gets the value of the agentTerminal property.
|
Terminal |
GenerateDTMFRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
GetTerminalAddressesRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalAddressRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
LogoutAgentRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
LoginAgentToStateRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
LoginAgentRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalContactContactRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalContactAddressRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
SetToNotReadyStateWithReasonCodeRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
SetActivityCodeRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
CreateContactRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalContactRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalResponse.getTerminalResponse()
Gets the value of the terminalResponse property.
|
Modifier and Type | Method and Description |
---|---|
java.util.List<Terminal> |
TerminalList.getTerminals()
Gets the value of the terminals property.
|
Modifier and Type | Method and Description |
---|---|
void |
LogoutAgentFromTerminalRequest.setAgentTerminal(Terminal value)
Sets the value of the agentTerminal property.
|
void |
LoginAgentToTerminalRequest.setAgentTerminal(Terminal value)
Sets the value of the agentTerminal property.
|
void |
GenerateDTMFRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
GetTerminalAddressesRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalAddressRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
LogoutAgentRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
LoginAgentToStateRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
LoginAgentRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalContactContactRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalContactAddressRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
SetToNotReadyStateWithReasonCodeRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
SetActivityCodeRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
CreateContactRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalContactRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalResponse.setTerminalResponse(Terminal value)
Sets the value of the terminalResponse property.
|
Modifier and Type | Method and Description |
---|---|
Terminal |
TerminalResponse.getTerminal()
Gets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
void |
TerminalResponse.setTerminal(Terminal value)
Sets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
Terminal |
SetDoNotDisturbTerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
PickupFromTerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
SetForwardingTerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
PickupFromAddressRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalOriginateRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
PickupFromGroupRequest.getTerminal()
Gets the value of the terminal property.
|
Terminal |
TerminalRequest.getTerminal()
Gets the value of the terminal property.
|
Modifier and Type | Method and Description |
---|---|
void |
SetDoNotDisturbTerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
PickupFromTerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
SetForwardingTerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
PickupFromAddressRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalOriginateRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
PickupFromGroupRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
void |
TerminalRequest.setTerminal(Terminal value)
Sets the value of the terminal property.
|
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