This service models an agent terminal in the system It provides methods to read and set the attributes of the termianal.
Return Type |
Method Name |
Parameter Types |
getVersion |
||
isForwarded |
||
getActivityCode |
||
getCapabilities |
||
void |
setActivityCode |
|
void |
callSupervisor |
|
void |
login |
|
void |
logout |
|
getTerminalConnections |
||
getDoNotDisturb |
||
isReady |
||
getNotReadyReasonCode |
||
void |
setIsReady |
|
void |
setNotReadyReasonCode |
|
getLoginId |
||
getRelatedAddresses |