Modifier and Type | Method and Description |
---|---|
Contact |
SessionServiceImpl.createContact(SsoToken ssoToken,
Terminal terminal,
Address origAddress,
Address destAddress) |
Contact |
ContactManagerServiceImpl.getContact(ContactRequest parameters)
Returns a specified contact
|
Contact |
SessionServiceImpl.initiateConference(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Address destAddress) |
Contact |
SessionServiceImpl.initiateSupervisedTransfer(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Address destAddress) |
Contact |
TerminalServiceImpl.originate(SsoToken ssoToken,
Terminal terminal,
Address address,
java.lang.String destinationAddress) |
Modifier and Type | Method and Description |
---|---|
void |
SessionServiceImpl.answerContact(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
void |
SessionServiceImpl.completeConference(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Contact consultedContact) |
void |
SessionServiceImpl.completeSupervisedTransfer(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Contact consultedContact) |
void |
SessionServiceImpl.dropContact(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
void |
AgentTerminalConnectionServiceImpl.emergencyKey(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
void |
SessionServiceImpl.emergencyKey(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
void |
SessionServiceImpl.generateDTMF(SsoToken ssoToken,
Terminal terminal,
Contact contact,
java.lang.String digits) |
GetAttachedXMLDataResponse |
ContactServiceImpl.getAttachedXMLData(SsoToken ssoToken,
Contact contact)
Retrieve attached XML data values associated with a contact.
|
ContactResponse |
SessionServiceImpl.getContact(SsoToken ssoToken,
Contact contact) |
GetContactDataResponse |
SessionServiceImpl.getContactData(SsoToken ssoToken,
Contact contact) |
void |
SessionServiceImpl.holdContact(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
Contact |
SessionServiceImpl.initiateConference(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Address destAddress) |
Contact |
SessionServiceImpl.initiateSupervisedTransfer(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Address destAddress) |
void |
SessionServiceImpl.setContactData(SsoToken ssoToken,
Contact contact,
AttachedData contactData) |
void |
SessionServiceImpl.transferContact(SsoToken ssoToken,
Terminal terminal,
Contact contact,
Address destAddress) |
void |
SessionServiceImpl.unHoldContact(SsoToken ssoToken,
Terminal terminal,
Contact contact) |
Modifier and Type | Method and Description |
---|---|
static java.util.List<com.nortel.soa.oi.cct.basenotification.NotificationMessageHolderType> |
MessageUtils.createConnectionStateNotification(java.lang.String sessionId,
java.lang.String subscriptionId,
Address address,
Connection connection,
Contact contact,
boolean isRemote,
ConnectionState newState,
ConnectionState previousState,
Reason reason,
Address sendingAddress,
ConnectionCapabilities capabilities,
javax.xml.datatype.XMLGregorianCalendar timestamp)
This helper method creates the notification for connection state event.
|
static java.util.List<com.nortel.soa.oi.cct.basenotification.NotificationMessageHolderType> |
MessageUtils.createContactPropertyNotification(java.lang.String sessionId,
java.lang.String subscriptionId,
ContactProperty property,
ContactPropertyAttachedData attachedData,
ContactPropertyCalledAddress calledAddress,
ContactPropertyCalledAlias calledAlias,
ContactPropertyCallingAddress callingAddress,
ContactPropertyCallingTerminal callingTerminal,
ContactPropertyCcmId ccmId,
ContactPropertyContactTypeArray contactTypeArray,
ContactPropertyIntrinsicArray intrinsicArray,
ContactPropertyLastRedirectedAddress lastRedirectedAddress,
ContactPropertyNetworkDialledAddress networkDialledAddress,
ContactPropertyNodeId nodeId,
ContactPropertyRoute route,
ContactPropertySourceSiteGroupId sourceSiteGroupId,
ContactPropertySpExternalId spExternalId,
ContactPropertyTargetAgentPositionId targetAgentPositionId,
ContactPropertyUui uui,
Contact contact,
Address address,
ContactCapabilities capabilities,
javax.xml.datatype.XMLGregorianCalendar timestamp)
This helper method creates the notification for contact property event.
|
static java.util.List<com.nortel.soa.oi.cct.basenotification.NotificationMessageHolderType> |
MessageUtils.createDefaultTreatmentNotification(java.lang.String sessionId,
java.lang.String subscriptionId,
Contact soaContact,
javax.xml.datatype.XMLGregorianCalendar timestamp) |
static java.util.List<com.nortel.soa.oi.cct.basenotification.NotificationMessageHolderType> |
MessageUtils.createForceDisconnectNotification(java.lang.String sessionId,
java.lang.String subscriptionId,
Contact soaContact,
javax.xml.datatype.XMLGregorianCalendar timestamp) |
static java.util.List<com.nortel.soa.oi.cct.basenotification.NotificationMessageHolderType> |
MessageUtils.createTerminalConnectionStateNotification(java.lang.String sessionId,
java.lang.String subscriptionId,
Terminal terminal,
TerminalConnection terminalConnection,
Connection connection,
Contact contact,
TerminalConnectionState newState,
TerminalConnectionState previousState,
Reason reason,
Terminal sendingTerminal,
TerminalConnectionCapabilities capabilities,
javax.xml.datatype.XMLGregorianCalendar timestamp)
This helper method creates the notification for terminal connection state event.
|
Modifier and Type | Method and Description |
---|---|
Contact |
ObjectFactory.createContact()
Create an instance of
Contact |
Contact |
ContactPropertyRoute.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
ContactPropertyRoute.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
Contact |
ContactRequest.getContact()
Gets the value of the contact property.
|
Contact |
ConnectionRequest.getContact()
Gets the value of the contact property.
|
Contact |
ContactResponse.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
ContactRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ConnectionRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ContactResponse.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
Contact |
RetrieveResponse.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
RetrieveResponse.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
Contact |
TerminalContactRequest.getContact()
Gets the value of the contact property.
|
Contact |
ContactResponse.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
TerminalContactRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ContactResponse.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
Contact |
ContactResponse.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
ContactResponse.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
javax.xml.bind.JAXBElement<Contact> |
ObjectFactory.createGetContactResponse(Contact value)
|
java.util.List<Contact> |
ContactsResponse.getContacts()
Gets the value of the contacts property.
|
Modifier and Type | Method and Description |
---|---|
javax.xml.bind.JAXBElement<Contact> |
ObjectFactory.createGetContactResponse(Contact value)
|
Modifier and Type | Method and Description |
---|---|
Contact |
ObserveTargetConnectionRequest.getContact()
Gets the value of the contact property.
|
Contact |
ObserveRequest.getContact()
Gets the value of the contact property.
|
Contact |
WhisperTargetConnectionRequest.getContact()
Gets the value of the contact property.
|
Contact |
WhisperRequest.getContact()
Gets the value of the contact property.
|
Contact |
SetUUIRequest.getContact()
Gets the value of the contact property.
|
Contact |
SetIntrinsicsRequest.getContact()
Gets the value of the contact property.
|
Contact |
SetInstantMessagesRequest.getContact()
Gets the value of the contact property.
|
Contact |
BargeInRequest.getContact()
Gets the value of the contact property.
|
Contact |
AddPartyRequest.getContact()
Gets the value of the contact property.
|
Contact |
GiveTreatmentRequest.getContact()
Gets the value of the contact property.
|
Contact |
ContactAttachedDataRequest.getContact()
Gets the value of the contact property.
|
Contact |
ContactAddressRequest.getContact()
Gets the value of the contact property.
|
Contact |
ContactRequest.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
ObserveTargetConnectionRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ObserveRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
WhisperTargetConnectionRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
WhisperRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
SetUUIRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
SetIntrinsicsRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
SetInstantMessagesRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
BargeInRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
AddPartyRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
GiveTreatmentRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ContactAttachedDataRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ContactAddressRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ContactRequest.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
Contact |
TerminalContactContactRequest.getConsultedContact()
Gets the value of the consultedContact property.
|
Contact |
GenerateDTMFRequest.getContact()
Gets the value of the contact property.
|
Contact |
TerminalContactContactRequest.getContact()
Gets the value of the contact property.
|
Contact |
TerminalContactAddressRequest.getContact()
Gets the value of the contact property.
|
Contact |
SetContactDataRequest.getContact()
Gets the value of the contact property.
|
Contact |
SetIntrinsicsRequest.getContact()
Gets the value of the contact property.
|
Contact |
ContactRequest.getContact()
Gets the value of the contact property.
|
Contact |
ContactResponse.getContact()
Gets the value of the contact property.
|
Contact |
TerminalContactRequest.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
TerminalContactContactRequest.setConsultedContact(Contact value)
Sets the value of the consultedContact property.
|
void |
GenerateDTMFRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
TerminalContactContactRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
TerminalContactAddressRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
SetContactDataRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
SetIntrinsicsRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ContactRequest.setContact(Contact value)
Sets the value of the contact property.
|
void |
ContactResponse.setContact(Contact value)
Sets the value of the contact property.
|
void |
TerminalContactRequest.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
Contact |
TerminalConnectionContactRequest.getConsultedContact()
Gets the value of the consultedContact property.
|
Contact |
ContactResponse.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
TerminalConnectionContactRequest.setConsultedContact(Contact value)
Sets the value of the consultedContact property.
|
void |
ContactResponse.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
Contact |
ContactResponse.getContact()
Gets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
void |
ContactResponse.setContact(Contact value)
Sets the value of the contact property.
|
Modifier and Type | Method and Description |
---|---|
Contact |
OpenQImpl.createContact(Provider provider,
java.lang.String externalContactId,
Reason contactReasonCode,
Address outOfProviderAddress,
java.lang.String outOfProviderExternalId,
Reason outOfProviderReasonCode,
Address routePointAddress,
java.lang.String routePointAddressExternalId,
Reason routePointAddressReasonCode,
ContactTypeArray contactTypes,
IntrinsicArray intrinsics,
SsoToken ssoToken)
The number of
intrinsics is limited to 20. |
Contact |
OpenQDummyImpl.createOQContact(java.lang.String externalContactId,
java.lang.String outOfProviderAddressName,
IntrinsicArray intrinsic,
SsoToken ssoToken) |
Contact |
OpenQ.createOQContact(java.lang.String externalContactId,
java.lang.String outOfProviderAddressName,
IntrinsicArray intrinsic,
SsoToken ssoToken) |
Contact |
OpenQImpl.createOQContact(java.lang.String externalContactId,
java.lang.String outOfProviderAddressName,
IntrinsicArray intrinsics,
SsoToken ssoToken)
The number of
intrinsics is limited to 20. |
Contact |
OpenQImpl.getContact(Provider provider,
java.lang.String externalContactId,
SsoToken ssoToken) |
Contact |
OpenQDummyImpl.getOQContact(java.lang.String externalContactId,
SsoToken ssoToken) |
Contact |
OpenQ.getOQContact(java.lang.String externalContactId,
SsoToken ssoToken) |
Contact |
OpenQImpl.getOQContact(java.lang.String externalContactId,
SsoToken ssoToken) |
Modifier and Type | Method and Description |
---|---|
boolean |
OpenQImpl.dropContact(Contact contact,
SsoToken ssoToken) |
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