
This service models an agent terminal in the system It provides methods to read and set the attributes of the termianal.
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Return Type |
Method Name |
Parameter Types |
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getVersion |
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isForwarded |
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getActivityCode |
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getCapabilities |
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void |
setActivityCode |
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void |
callSupervisor |
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void |
login |
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void |
logout |
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getTerminalConnections |
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getDoNotDisturb |
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isReady |
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getNotReadyReasonCode |
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void |
setIsReady |
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void |
setNotReadyReasonCode |
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getLoginId |
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getRelatedAddresses |