This service provides a high level view of the system and provides functionality for querying for the complete set of Agents, Addresses, Terminals, etc.
Return Type |
Method Name |
Parameter Types |
getAddress |
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getProviders |
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getVersion |
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getContactTypes |
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getInformation |
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getAddresses |
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getTerminals |
||
getTerminal |
||
getAgents |
||
getContact |
||
getAgent |
||
getContacts |
||
void |
startCallEventListener |
|
void |
stopCallEventListener |
|
void |
startAgentEventListener |
|
void |
stopAgentEventListener |
|
void |
startAddressCallEventListener |
|
void |
stopAddressCallEventListener |
|
void |
startSystemEventListener |
|
void |
stopSystemEventListener |
|
void |
sessionHeartbeat |