package flow.constants;

public class SSAConstants {

	public static final String CONF_FILE_XML = "/config/attributes.xml";
	public static final String CONF_FILE_PROPERTIES = "/config/config.properties";
	public static final String REPORTING_TAG = "Oceana SSA";	
	public static final String CONTEXT_AGENTID = "AgentId";
	public static final String CONTEXT_MATCHING_SERVICE = "MatchingService";
	public static final String CONTEXT_CONTEXTID = "contextId";
	public static final String CONTEXT_SCHEMA = "schema";
	public static final String CONTEXT_DATA = "data";
	public static final String CONTEXT_PERSIST = "persistToEDM";	
	public static final String CONTEXT_COLLECTED_DIGITS = "CollectedDigits";	
	public static final String CONTEXT_GET_CUSTOMERID = "customerId";
	public static final String CONTEXT_CUSTOMERID = "CustomerId";
	public static final String CONTEXT_ACCOUNTID = "AccountId";
	public static final String CONTEXT_GROUPID = "groupId";
	public static final String CONTEXT_RESOURCEMAP = "ResourceMap";
	public static final String CONTEXT_RESOURCE = "Resource";
	public static final String CONTEXT_RESOURCEID = "NativeResourceId";
	public static final String CONTEXT_RESOURCESOURCE = "SourceName";
	public static final String CONTEXT_RESOURCETYPE = "SpecifiedResourceType";
	public static final String CONTEXT_SERVICEMAP = "ServiceMap";
	public static final String CONTEXT_XFER_SERVICEMAP = "TransferServiceMap";
	public static final String CONTEXT_PARENT_WFI = "ParentInstance";
	public static final String CONTEXT_STRATEGY = "Strategy";
	public static final String CATEGORY_TOKEN = "%CATEGORY%";
	public static final String CATEGORY_CHANNEL = "Channel";
	public static final String ATTRIBUTE_CHANNEL = "Voice";
	public final static String WA_SERVICEMAP_TAG = "serviceMap";
	public static final String CONTEXT_DATA_CENTER = "DataCenter";
	public static final String CONTEXT_LOCALE = "Locale";
	public static final String UUI_FORMAT = "%s,%s,%s";
	public static final String UUI_CHANNEL_VOICE = "VO";
	public static final String UUI_NEW_CONTACT = "N";
	public static final String UUI_TRANSFER = "T";
	public static final String UUI_CALLBACK = "C";
	public static final String UUI_ESCALATION = "E";
	public static final String UUI_ASAI_START = ";C8,";
	public static final String UUI_ASAI_END = ";";	
	public static final String VOICE_ENCODED_N = "2C564F2C4E";
	public static final String VOICE_ENCODED_C = "2C564F2C43";
	public static final String VOICE_ENCODED_T = "2C564F2C54";	
	public static final String WEB_VOICE_ENCODED_N = "2C57562C4E";
	public static final String WEB_VOICE_ENCODED_C = "2C57562C43";
	public static final String WEB_VOICE_ENCODED_T = "2C57562C54";	
	public static final String CS_TOUCHPOINT = "Voice__Automation";
	public static final String EP_PROVIDER = "EP";
	public static final String DELIMITER_AMPERSAND = "@";
	public static final String DELIMITER_COMMA = ",";
	public static final int    MAX_SPECIFIED_RESOURCES = 6;	
	public static final String ANONYMOUS_CALLER = "anonymous";	
	public static final String HTTP_REGULAR = "http:";
	public static final String HTTP_SECURE = "https:";
	

}

