#import <AOAttributeList.h>
◆ attributes
Can create an array of attributes using array literals or by creating an array of dictionaries. Attributes describe characteristics of the customers' request. These attributes act on the routing rules when selecting the optimum resource to handle the request. Examples of attributes are : @[ "name":@"Language",
@"values" : @[English], }]; Using these attribute values, a suitable agent is selected when the customer initiates an interaction.
The documentation for this class was generated from the following file: