Package com.avaya.clientservices.agent
Enum AgentError
- java.lang.Object
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- java.lang.Enum<AgentError>
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- com.avaya.clientservices.agent.AgentError
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- All Implemented Interfaces:
java.io.Serializable,java.lang.Comparable<AgentError>
public enum AgentError extends java.lang.Enum<AgentError>
Represents all possible errors which could occur during AgentFeature interactions with signaling server.
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Enum Constant Summary
Enum Constants Enum Constant Description AGENT_AUTO_AVAILABLEPermission denied when agent tries to change work mode.AGENT_BEING_COACHEDAgent already being coached.AGENT_BURN_OUTWork mode changes denied because agent is in maximum agent occupancy or burn-out mode.AGENT_BUSYAdd/remove skill while agent is busy.AGENT_BUSY_ON_SKILLAgent Busy on Skill.AGENT_LOGIN_ELSEWHEREAgent logged in at another locationAGENT_NOT_ADMINISTEREDThe agent is not administered on signalling server.AGENT_NOT_LOGGED_INWhen agent tries to change work mode while not logged in.AGENT_NOT_MEASUREDView status information is not available because agent is not administered on signalling server for status monitoring (configurable by flag - measured = y/n).AGENT_STATE_NOT_COACHABLEWrong observed agent state.AGENT_TENANT_NUMBER_ISSUEAgent Tenant Number Issue.ALLOW_SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTIONService Observing (SO) denied due to allow SO COR for SIP station extension being used not set to yes.ALREADY_OBSERVEDAn observer is not allowed to activate service observing for a second observe.ATTENDANT_CANNOT_OBSERVEAn attendant is not allowed to activate service observing.BEING_OBSERVEDAttempted to initiate service observing from a station that is being observed by someone else.BRIDGED_APPEARANCEA bridged appearance is not allowed to activate service observing.CALL_ON_HOLDAgent has calls on hold.CAN_NOT_CONTINUE_OBSERVINGObserving session cancelled because of a not allowed action (e.g., hold of Service Observing CA) or CM cancelled a logged in agent session (forced log out or Interruptible Aux notification, etc.)CANNOT_OBSERVE_YOURSELFAttempting to service observe your own extension or agent-loginID.CM_AGENT_LOGIN_FAILUREInternal CM login call-processing failure.CM_AGENT_LOGOUT_FAILUREInternal CM logout call-processing failure (including Agent on ACD call).COACHING_CANCELED_AGENT_LOGGED_OUTAgent logged out.COACHING_CANCELED_AGENT_STATE_NOT_COACHABLEWrong observed agent state.COACHING_CANCELED_ALREADY_COACHED_CONNECTIONAgent connected to already coached agent.CODES_UNDEFINEDError code undefined.DATA_MODULEA data module is not allowed to activate service observing.DATA_PRIVACY_ACTIVEExtension has Data Privacy Active on call.DATA_RESTRICTION_ACTIVEExtension has Data Restriction.DESTINATION_NOT_OBSERVABLEThe observer is dropped from an observed connection (to extension or VDN) when the connection reaches an unobservable destination (e.g., not allowed to observe COR).EAS_SKILL_CONFIG_PROBLEMSkill configuration problem.EAS_SKILLS_DISABLEDExpert Agent Selection (EAS) Skills Disabled.EXCLUSION_ACTIVEExtension has Exclusion Active.EXPERT_AGENT_SELECTION_DISABLEDExpert Agent Selection Disabled.EXTENSION_BEING_BUSY_VERIFIEDExtension being busy-verified.EXTENSION_HAS_SIX_PARTY_CONFExtension has a 6-party conference.EXTENSION_IS_OBSERVERExtension is an observer.FAILED_GENERICGeneric error message.FAILED_TEMPORARYTemporary failure on the server side.FORMAT_NOT_DEFINEDView status information is not available because provided format for view status is not defined on signalling server.GENERIC_LOGIN_FAILUREGeneric login failure.INTERNAL_ERRORInternal error try again.INVALID_AGENT_IDInvalid Agent Id.INVALID_CLASS_OF_SERVICE_RESTRICTIONInvalid Class Of Restriction.INVALID_EAS_LOGIN_IDInvalid Login ID entered.INVALID_EAS_LOGIN_PASSWORDInvalid Login ID or Password entered.INVALID_EAS_REASON_CODEInvalid Reason Code for aux-work or agent logout.INVALID_EAS_SKILLInvalid EAS skill.INVALID_EXTENSIONEntered extension invalid.INVALID_PARAMETERInvalid parameter.INVALID_REASON_CODEInvalid reason code was provided.INVALID_SERVICE_OBSERVING_ACTIVATIONInvalid Service Observing activation.INVALID_SKILL_LEVELInvalid Skill Level.INVALID_STATEInvalid state.INVALID_USERInvalid User.LISTEN_ONLY_OPTION_ACTIVECannot change to listen-talk because station option is set to listen-only.LOGICAL_ID_ALREADY_OBSERVEDActivation to physical with logical ID being observed.MAX_AGENT_SKILLS_REACHEDMax Agent Skills Reached.MAX_NUM_ADVOCATE_AGENTS_LOGGED_INMaximum number of Business Advocate Agents logged in.MAX_NUM_AUTOMATIC_CALL_DISTRIBUTION_AGENTS_LOGGED_INMaximum number of ACD Agents logged in.MAX_NUM_BCMS_AGENTS_LOGGED_INMaximum number of BCMS Agents logged in.MAX_NUM_SIP_EAS_AGENTS_LOGGED_INMaximum number of SIP EAS Agents logged in.MAX_OBSERVERS_REACHEDStation/logical agentID extension already observed (or two observers already observing extension with Allow Two Observers active).MAX_VECTOR_DIRECTORY_NUMBER_OBSERVEDMaximum VDNs being observed.MEDIA_PRESERVATIONDenied mode change.MEET_ME_VECTOR_DIRECTORY_NUMBERCannot observe a meet-me VDN.MISSING_INFOOne or more required entries missing.NO_AVAIL_IDLE_CANo idle call appearance to connect to observed connection.NO_DISCONNECT_SUPERVISIONAttempted to initiate service observing from a trunk that does not have disconnect supervision.[remote service observing error?]NO_TALK_OR_NO_CONNECTION_AVAILCannot change to coach mode because there is no observed connection or the No-Talk Service Observing type has been selected.NOT_AUXILIARYAgent not in AUX Work.NOT_OBSERVING_AGENTNot observing a local agent.NOT_SUPPORTEDFeature not supported.OBSERVEE_AGENT_NOT_LOGGED_INEntered to observe Logical agent ID not logged in.ON_CALLAgent connected to a call.OUT_OF_RANGE_SKILL_NUMBEROut Of Range Skill Number.PERMISSION_DENIEDGeneric permission error.PHYSICAL_STATION_ALREADY_OBSERVEDActivation to logical with physical being observed.RECEIVE_SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTIONService Observing (SO) denied due to receive SO COR for entity to observe not set to yes.REFERRAL_NOT_SUPPORTEDFeature referral not supported.REQUIRE_CALLER_WORK_CODE_OR_STROKE_COUNT_CODEThe caller work code or stroke count code is not provided.RESOURCE_ID_NOT_ALLOWEDView status information is not available because said resource id is invalid.SEND_ERRORSend error when a network message could not be sent due to a network connection error.SEND_STATION_SERVER_FAILURESend to Station Server Failure.SERVICE_OBSERVING_BY_LOCATION_INVALID_LOCATIONService Observing VDN By location entered location number not valid.SERVICE_OBSERVING_BY_LOCATION_INVALID_VECTOR_DIRECTORY_NUMBERService Observing VDN By location entered VDN extension not a valid VDN.SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION_MISMATCHObserving COR cannot observe COR of entered entity (COR Service Observing permissions mismatch).SKILL_CHANGE_SAVE_FAILURESkill Change Save Failed.SKILL_NOT_ADMINISTEREDThe skill is not administered on signalling server.SKILL_NOT_MEASUREDView status information is not available because skill is not administered on signalling server for status monitoring (configurable by flag - measured = y/n).SKILL_TENANT_NUMBER_ISSUESkill Tenant Number Issue.STATION_ALREADY_HAS_AGENT_LOGGED_INPhysical station already has agent logged in.SUPERVISOR_NOT_ADMINISTEREDSupervisor (type of agent) is not administered on signalling server.SUPERVISOR_NOT_AVAILABLESupervisor (type of agent) is either or not available.SYSTEM_ERRORSystem error.TIMEOUTTimeoutTRANSFER_DIALTONEThe observer is dropped from an observed connection when an attendant transfers the observed call to the ARS dial tone.TRANSFER_NOT_OBSERVABLEThe observer is dropped from an observed connection when the observee starts to do a transfer (presses the transfer button).TRUNK_NOT_ADMINISTEREDView status information is not available because the trunk is not configured on signalling server.TRUNK_NOT_MEASUREDView status information is not available because trunk is not administered on signalling server for status monitoring (configurable by flag - measured = y/n).VECTOR_DIRECTORY_NUMBER_NOT_ADMINISTEREDView status information is not available because the Vector Directory Number (VDN) is not administered on signalling server.VECTOR_DIRECTORY_NUMBER_NOT_MEASUREDView status information is not available because Vector Directory Number (VDN) is not administered on signalling server for status monitoring (configurable by flag - measured = y/n).VECTOR_DIRECTORY_NUMBER_NOT_OPTIONEDObserve VDNs not optioned.WRONG_AGENTWrong agent id or agent extension id.WRONG_SERVICE_OBSERVING_MODEWrong Service Observing mode.WRONG_SKILLAgent add/remove wrong skill.
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Method Summary
All Methods Static Methods Concrete Methods Modifier and Type Method Description static AgentErrorvalueOf(java.lang.String name)Returns the enum constant of this type with the specified name.static AgentError[]values()Returns an array containing the constants of this enum type, in the order they are declared.
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Enum Constant Detail
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CODES_UNDEFINED
public static final AgentError CODES_UNDEFINED
Error code undefined.
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FAILED_GENERIC
public static final AgentError FAILED_GENERIC
Generic error message.
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INVALID_PARAMETER
public static final AgentError INVALID_PARAMETER
Invalid parameter.
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INVALID_STATE
public static final AgentError INVALID_STATE
Invalid state.
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NOT_SUPPORTED
public static final AgentError NOT_SUPPORTED
Feature not supported.
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FAILED_TEMPORARY
public static final AgentError FAILED_TEMPORARY
Temporary failure on the server side.
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SEND_ERROR
public static final AgentError SEND_ERROR
Send error when a network message could not be sent due to a network connection error.
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PERMISSION_DENIED
public static final AgentError PERMISSION_DENIED
Generic permission error.
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WRONG_AGENT
public static final AgentError WRONG_AGENT
Wrong agent id or agent extension id.
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GENERIC_LOGIN_FAILURE
public static final AgentError GENERIC_LOGIN_FAILURE
Generic login failure.
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MAX_NUM_BCMS_AGENTS_LOGGED_IN
public static final AgentError MAX_NUM_BCMS_AGENTS_LOGGED_IN
Maximum number of BCMS Agents logged in.
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AGENT_LOGIN_ELSEWHERE
public static final AgentError AGENT_LOGIN_ELSEWHERE
Agent logged in at another location
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MAX_NUM_SIP_EAS_AGENTS_LOGGED_IN
public static final AgentError MAX_NUM_SIP_EAS_AGENTS_LOGGED_IN
Maximum number of SIP EAS Agents logged in.
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STATION_ALREADY_HAS_AGENT_LOGGED_IN
public static final AgentError STATION_ALREADY_HAS_AGENT_LOGGED_IN
Physical station already has agent logged in.
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MAX_NUM_AUTOMATIC_CALL_DISTRIBUTION_AGENTS_LOGGED_IN
public static final AgentError MAX_NUM_AUTOMATIC_CALL_DISTRIBUTION_AGENTS_LOGGED_IN
Maximum number of ACD Agents logged in.
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INVALID_EAS_LOGIN_PASSWORD
public static final AgentError INVALID_EAS_LOGIN_PASSWORD
Invalid Login ID or Password entered.
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INVALID_EAS_LOGIN_ID
public static final AgentError INVALID_EAS_LOGIN_ID
Invalid Login ID entered.
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INVALID_EAS_REASON_CODE
public static final AgentError INVALID_EAS_REASON_CODE
Invalid Reason Code for aux-work or agent logout.
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MAX_NUM_ADVOCATE_AGENTS_LOGGED_IN
public static final AgentError MAX_NUM_ADVOCATE_AGENTS_LOGGED_IN
Maximum number of Business Advocate Agents logged in.
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CM_AGENT_LOGOUT_FAILURE
public static final AgentError CM_AGENT_LOGOUT_FAILURE
Internal CM logout call-processing failure (including Agent on ACD call).
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CM_AGENT_LOGIN_FAILURE
public static final AgentError CM_AGENT_LOGIN_FAILURE
Internal CM login call-processing failure.
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EAS_SKILL_CONFIG_PROBLEM
public static final AgentError EAS_SKILL_CONFIG_PROBLEM
Skill configuration problem.
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WRONG_SKILL
public static final AgentError WRONG_SKILL
Agent add/remove wrong skill.
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INVALID_REASON_CODE
public static final AgentError INVALID_REASON_CODE
Invalid reason code was provided.
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AGENT_BUSY
public static final AgentError AGENT_BUSY
Add/remove skill while agent is busy.
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AGENT_NOT_LOGGED_IN
public static final AgentError AGENT_NOT_LOGGED_IN
When agent tries to change work mode while not logged in.
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AGENT_AUTO_AVAILABLE
public static final AgentError AGENT_AUTO_AVAILABLE
Permission denied when agent tries to change work mode.
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AGENT_BURN_OUT
public static final AgentError AGENT_BURN_OUT
Work mode changes denied because agent is in maximum agent occupancy or burn-out mode.
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REQUIRE_CALLER_WORK_CODE_OR_STROKE_COUNT_CODE
public static final AgentError REQUIRE_CALLER_WORK_CODE_OR_STROKE_COUNT_CODE
The caller work code or stroke count code is not provided.
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RESOURCE_ID_NOT_ALLOWED
public static final AgentError RESOURCE_ID_NOT_ALLOWED
View status information is not available because said resource id is invalid.
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AGENT_NOT_ADMINISTERED
public static final AgentError AGENT_NOT_ADMINISTERED
The agent is not administered on signalling server.
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SKILL_NOT_ADMINISTERED
public static final AgentError SKILL_NOT_ADMINISTERED
The skill is not administered on signalling server.
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TRUNK_NOT_ADMINISTERED
public static final AgentError TRUNK_NOT_ADMINISTERED
View status information is not available because the trunk is not configured on signalling server.
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VECTOR_DIRECTORY_NUMBER_NOT_ADMINISTERED
public static final AgentError VECTOR_DIRECTORY_NUMBER_NOT_ADMINISTERED
View status information is not available because the Vector Directory Number (VDN) is not administered on signalling server.
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AGENT_NOT_MEASURED
public static final AgentError AGENT_NOT_MEASURED
View status information is not available because agent is not administered on signalling server for status monitoring (configurable by flag - measured = y/n).
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SKILL_NOT_MEASURED
public static final AgentError SKILL_NOT_MEASURED
View status information is not available because skill is not administered on signalling server for status monitoring (configurable by flag - measured = y/n).
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TRUNK_NOT_MEASURED
public static final AgentError TRUNK_NOT_MEASURED
View status information is not available because trunk is not administered on signalling server for status monitoring (configurable by flag - measured = y/n).
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VECTOR_DIRECTORY_NUMBER_NOT_MEASURED
public static final AgentError VECTOR_DIRECTORY_NUMBER_NOT_MEASURED
View status information is not available because Vector Directory Number (VDN) is not administered on signalling server for status monitoring (configurable by flag - measured = y/n).
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FORMAT_NOT_DEFINED
public static final AgentError FORMAT_NOT_DEFINED
View status information is not available because provided format for view status is not defined on signalling server.
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SUPERVISOR_NOT_ADMINISTERED
public static final AgentError SUPERVISOR_NOT_ADMINISTERED
Supervisor (type of agent) is not administered on signalling server.
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SUPERVISOR_NOT_AVAILABLE
public static final AgentError SUPERVISOR_NOT_AVAILABLE
Supervisor (type of agent) is either or not available.
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REFERRAL_NOT_SUPPORTED
public static final AgentError REFERRAL_NOT_SUPPORTED
Feature referral not supported.
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INVALID_EXTENSION
public static final AgentError INVALID_EXTENSION
Entered extension invalid.
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ALLOW_SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION
public static final AgentError ALLOW_SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION
Service Observing (SO) denied due to allow SO COR for SIP station extension being used not set to yes.
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RECEIVE_SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION
public static final AgentError RECEIVE_SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION
Service Observing (SO) denied due to receive SO COR for entity to observe not set to yes.
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SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION_MISMATCH
public static final AgentError SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION_MISMATCH
Observing COR cannot observe COR of entered entity (COR Service Observing permissions mismatch).
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OBSERVEE_AGENT_NOT_LOGGED_IN
public static final AgentError OBSERVEE_AGENT_NOT_LOGGED_IN
Entered to observe Logical agent ID not logged in.
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PHYSICAL_STATION_ALREADY_OBSERVED
public static final AgentError PHYSICAL_STATION_ALREADY_OBSERVED
Activation to logical with physical being observed.
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LOGICAL_ID_ALREADY_OBSERVED
public static final AgentError LOGICAL_ID_ALREADY_OBSERVED
Activation to physical with logical ID being observed.
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DATA_RESTRICTION_ACTIVE
public static final AgentError DATA_RESTRICTION_ACTIVE
Extension has Data Restriction.
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EXCLUSION_ACTIVE
public static final AgentError EXCLUSION_ACTIVE
Extension has Exclusion Active.
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DATA_PRIVACY_ACTIVE
public static final AgentError DATA_PRIVACY_ACTIVE
Extension has Data Privacy Active on call.
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MAX_OBSERVERS_REACHED
public static final AgentError MAX_OBSERVERS_REACHED
Station/logical agentID extension already observed (or two observers already observing extension with Allow Two Observers active).
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EXTENSION_IS_OBSERVER
public static final AgentError EXTENSION_IS_OBSERVER
Extension is an observer.
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EXTENSION_BEING_BUSY_VERIFIED
public static final AgentError EXTENSION_BEING_BUSY_VERIFIED
Extension being busy-verified.
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EXTENSION_HAS_SIX_PARTY_CONF
public static final AgentError EXTENSION_HAS_SIX_PARTY_CONF
Extension has a 6-party conference.
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VECTOR_DIRECTORY_NUMBER_NOT_OPTIONED
public static final AgentError VECTOR_DIRECTORY_NUMBER_NOT_OPTIONED
Observe VDNs not optioned.
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MAX_VECTOR_DIRECTORY_NUMBER_OBSERVED
public static final AgentError MAX_VECTOR_DIRECTORY_NUMBER_OBSERVED
Maximum VDNs being observed.
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SERVICE_OBSERVING_BY_LOCATION_INVALID_VECTOR_DIRECTORY_NUMBER
public static final AgentError SERVICE_OBSERVING_BY_LOCATION_INVALID_VECTOR_DIRECTORY_NUMBER
Service Observing VDN By location entered VDN extension not a valid VDN.
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SERVICE_OBSERVING_BY_LOCATION_INVALID_LOCATION
public static final AgentError SERVICE_OBSERVING_BY_LOCATION_INVALID_LOCATION
Service Observing VDN By location entered location number not valid.
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MISSING_INFO
public static final AgentError MISSING_INFO
One or more required entries missing.
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LISTEN_ONLY_OPTION_ACTIVE
public static final AgentError LISTEN_ONLY_OPTION_ACTIVE
Cannot change to listen-talk because station option is set to listen-only.
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NO_TALK_OR_NO_CONNECTION_AVAIL
public static final AgentError NO_TALK_OR_NO_CONNECTION_AVAIL
Cannot change to coach mode because there is no observed connection or the No-Talk Service Observing type has been selected.
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NO_AVAIL_IDLE_CA
public static final AgentError NO_AVAIL_IDLE_CA
No idle call appearance to connect to observed connection.
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TRANSFER_DIALTONE
public static final AgentError TRANSFER_DIALTONE
The observer is dropped from an observed connection when an attendant transfers the observed call to the ARS dial tone.
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TRANSFER_NOT_OBSERVABLE
public static final AgentError TRANSFER_NOT_OBSERVABLE
The observer is dropped from an observed connection when the observee starts to do a transfer (presses the transfer button).
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DESTINATION_NOT_OBSERVABLE
public static final AgentError DESTINATION_NOT_OBSERVABLE
The observer is dropped from an observed connection (to extension or VDN) when the connection reaches an unobservable destination (e.g., not allowed to observe COR).
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CAN_NOT_CONTINUE_OBSERVING
public static final AgentError CAN_NOT_CONTINUE_OBSERVING
Observing session cancelled because of a not allowed action (e.g., hold of Service Observing CA) or CM cancelled a logged in agent session (forced log out or Interruptible Aux notification, etc.)
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NO_DISCONNECT_SUPERVISION
public static final AgentError NO_DISCONNECT_SUPERVISION
Attempted to initiate service observing from a trunk that does not have disconnect supervision.[remote service observing error?]
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BEING_OBSERVED
public static final AgentError BEING_OBSERVED
Attempted to initiate service observing from a station that is being observed by someone else.
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ATTENDANT_CANNOT_OBSERVE
public static final AgentError ATTENDANT_CANNOT_OBSERVE
An attendant is not allowed to activate service observing.
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BRIDGED_APPEARANCE
public static final AgentError BRIDGED_APPEARANCE
A bridged appearance is not allowed to activate service observing.
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DATA_MODULE
public static final AgentError DATA_MODULE
A data module is not allowed to activate service observing.
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ALREADY_OBSERVED
public static final AgentError ALREADY_OBSERVED
An observer is not allowed to activate service observing for a second observe.
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CANNOT_OBSERVE_YOURSELF
public static final AgentError CANNOT_OBSERVE_YOURSELF
Attempting to service observe your own extension or agent-loginID.
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MEET_ME_VECTOR_DIRECTORY_NUMBER
public static final AgentError MEET_ME_VECTOR_DIRECTORY_NUMBER
Cannot observe a meet-me VDN.
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INTERNAL_ERROR
public static final AgentError INTERNAL_ERROR
Internal error try again.
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NOT_AUXILIARY
public static final AgentError NOT_AUXILIARY
Agent not in AUX Work.
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ON_CALL
public static final AgentError ON_CALL
Agent connected to a call.
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CALL_ON_HOLD
public static final AgentError CALL_ON_HOLD
Agent has calls on hold.
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INVALID_SERVICE_OBSERVING_ACTIVATION
public static final AgentError INVALID_SERVICE_OBSERVING_ACTIVATION
Invalid Service Observing activation.
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AGENT_BEING_COACHED
public static final AgentError AGENT_BEING_COACHED
Agent already being coached.
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COACHING_CANCELED_ALREADY_COACHED_CONNECTION
public static final AgentError COACHING_CANCELED_ALREADY_COACHED_CONNECTION
Agent connected to already coached agent.
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NOT_OBSERVING_AGENT
public static final AgentError NOT_OBSERVING_AGENT
Not observing a local agent.
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WRONG_SERVICE_OBSERVING_MODE
public static final AgentError WRONG_SERVICE_OBSERVING_MODE
Wrong Service Observing mode.
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AGENT_STATE_NOT_COACHABLE
public static final AgentError AGENT_STATE_NOT_COACHABLE
Wrong observed agent state.
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COACHING_CANCELED_AGENT_STATE_NOT_COACHABLE
public static final AgentError COACHING_CANCELED_AGENT_STATE_NOT_COACHABLE
Wrong observed agent state.
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COACHING_CANCELED_AGENT_LOGGED_OUT
public static final AgentError COACHING_CANCELED_AGENT_LOGGED_OUT
Agent logged out.
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MEDIA_PRESERVATION
public static final AgentError MEDIA_PRESERVATION
Denied mode change.
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SYSTEM_ERROR
public static final AgentError SYSTEM_ERROR
System error.
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INVALID_AGENT_ID
public static final AgentError INVALID_AGENT_ID
Invalid Agent Id.
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OUT_OF_RANGE_SKILL_NUMBER
public static final AgentError OUT_OF_RANGE_SKILL_NUMBER
Out Of Range Skill Number.
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AGENT_BUSY_ON_SKILL
public static final AgentError AGENT_BUSY_ON_SKILL
Agent Busy on Skill.
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INVALID_EAS_SKILL
public static final AgentError INVALID_EAS_SKILL
Invalid EAS skill.
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MAX_AGENT_SKILLS_REACHED
public static final AgentError MAX_AGENT_SKILLS_REACHED
Max Agent Skills Reached.
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EXPERT_AGENT_SELECTION_DISABLED
public static final AgentError EXPERT_AGENT_SELECTION_DISABLED
Expert Agent Selection Disabled.
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EAS_SKILLS_DISABLED
public static final AgentError EAS_SKILLS_DISABLED
Expert Agent Selection (EAS) Skills Disabled.
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INVALID_CLASS_OF_SERVICE_RESTRICTION
public static final AgentError INVALID_CLASS_OF_SERVICE_RESTRICTION
Invalid Class Of Restriction.
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INVALID_USER
public static final AgentError INVALID_USER
Invalid User.
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AGENT_TENANT_NUMBER_ISSUE
public static final AgentError AGENT_TENANT_NUMBER_ISSUE
Agent Tenant Number Issue.
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SKILL_TENANT_NUMBER_ISSUE
public static final AgentError SKILL_TENANT_NUMBER_ISSUE
Skill Tenant Number Issue.
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INVALID_SKILL_LEVEL
public static final AgentError INVALID_SKILL_LEVEL
Invalid Skill Level.
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SEND_STATION_SERVER_FAILURE
public static final AgentError SEND_STATION_SERVER_FAILURE
Send to Station Server Failure.
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SKILL_CHANGE_SAVE_FAILURE
public static final AgentError SKILL_CHANGE_SAVE_FAILURE
Skill Change Save Failed.
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TIMEOUT
public static final AgentError TIMEOUT
Timeout
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Method Detail
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values
public static AgentError[] values()
Returns an array containing the constants of this enum type, in the order they are declared. This method may be used to iterate over the constants as follows:for (AgentError c : AgentError.values()) System.out.println(c);
- Returns:
- an array containing the constants of this enum type, in the order they are declared
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valueOf
public static AgentError valueOf(java.lang.String name)
Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)- Parameters:
name- the name of the enum constant to be returned.- Returns:
- the enum constant with the specified name
- Throws:
java.lang.IllegalArgumentException- if this enum type has no constant with the specified namejava.lang.NullPointerException- if the argument is null
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