Enum ServiceObservingError

    • Enum Constant Detail

      • OBSERVEE_AGENT_NOT_LOGGED_IN

        public static final ServiceObservingError OBSERVEE_AGENT_NOT_LOGGED_IN
        Logical agent ID not logged in.
      • PHYSICAL_STATION_ALREADY_OBSERVED

        public static final ServiceObservingError PHYSICAL_STATION_ALREADY_OBSERVED
        Logical agent ID with physical extension is already being observed.
      • LOGICAL_ID_ALREADY_OBSERVED

        public static final ServiceObservingError LOGICAL_ID_ALREADY_OBSERVED
        Physical extension with logical agent ID is already being observed
      • EXCLUSION_ACTIVE

        public static final ServiceObservingError EXCLUSION_ACTIVE
        Extension has Exclusion Active.
      • MAX_OBSERVERS_REACHED

        public static final ServiceObservingError MAX_OBSERVERS_REACHED
        Maximum observers are already observing extension.
      • EXTENSION_IS_OBSERVER

        public static final ServiceObservingError EXTENSION_IS_OBSERVER
        Extension is an observer.
      • EXTENSION_BEING_BUSY_VERIFIED

        public static final ServiceObservingError EXTENSION_BEING_BUSY_VERIFIED
        Extension being busy-verified.
      • EXTENSION_HAS_SIX_PARTY_CONF

        public static final ServiceObservingError EXTENSION_HAS_SIX_PARTY_CONF
        Extension has a 6-party conference.
      • VECTOR_DIRECTORY_NUMBER_NOT_OPTIONED

        public static final ServiceObservingError VECTOR_DIRECTORY_NUMBER_NOT_OPTIONED
        Observe VDNs not optioned.
      • MAX_VECTOR_DIRECTORY_NUMBER_OBSERVED

        public static final ServiceObservingError MAX_VECTOR_DIRECTORY_NUMBER_OBSERVED
        Maximum VDNs being observed.
      • SERVICE_OBSERVING_BY_LOCATION_INVALID_VECTOR_DIRECTORY_NUMBER

        public static final ServiceObservingError SERVICE_OBSERVING_BY_LOCATION_INVALID_VECTOR_DIRECTORY_NUMBER
        Service Observing VDN extension entered is not a valid VDN.
      • SERVICE_OBSERVING_BY_LOCATION_INVALID_LOCATION

        public static final ServiceObservingError SERVICE_OBSERVING_BY_LOCATION_INVALID_LOCATION
        Service Observing VDN By location entered is not a valid location number.
      • NO_TALK_OR_NO_CONNECTION_AVAIL

        public static final ServiceObservingError NO_TALK_OR_NO_CONNECTION_AVAIL
        Cannot change to coach mode because there is no observed connection or the No-Talk service observing type has been selected.
      • NO_AVAIL_IDLE_CA

        public static final ServiceObservingError NO_AVAIL_IDLE_CA
        No idle call appearance to connect to observed connection.
      • TRANSFER_DIALTONE

        public static final ServiceObservingError TRANSFER_DIALTONE
        The observer is dropped from an observed connection when an attendant transfers the observed call to the automatic route selection (ARS) dial tone.
      • TRANSFER_NOT_OBSERVABLE

        public static final ServiceObservingError TRANSFER_NOT_OBSERVABLE
        The observer is dropped from an observed connection when the observee starts to do a transfer (presses the transfer button).
      • DESTINATION_NOT_OBSERVABLE

        public static final ServiceObservingError DESTINATION_NOT_OBSERVABLE
        The observer is dropped from an observed connection (to extension or VDN) when the connection reaches an unobservable destination (e.g. not allowed to observe Class Of Restriction (COR)).
      • CAN_NOT_CONTINUE_OBSERVING

        public static final ServiceObservingError CAN_NOT_CONTINUE_OBSERVING
        Observing session cancelled because of an action that is not allowed. (e.g. hold of Service Observing CA) or CM cancelled a logged in agent session (forced log out or Interruptible Aux notification, etc.)
      • BEING_OBSERVED

        public static final ServiceObservingError BEING_OBSERVED
        Attempted to initiate service observing from a station that is being observed by someone else.
      • ATTENDANT_CANNOT_OBSERVE

        public static final ServiceObservingError ATTENDANT_CANNOT_OBSERVE
        An attendant is not allowed to activate service observing.
      • ALREADY_OBSERVED

        public static final ServiceObservingError ALREADY_OBSERVED
        An observer is not allowed to activate service observing for a second observe.
      • CANNOT_OBSERVE_YOURSELF

        public static final ServiceObservingError CANNOT_OBSERVE_YOURSELF
        Attempting to service observe your own extension or agent login ID.
      • MEET_ME_VECTOR_DIRECTORY_NUMBER

        public static final ServiceObservingError MEET_ME_VECTOR_DIRECTORY_NUMBER
        Cannot observe a meet-me VDN.
      • AGENT_BEING_COACHED

        public static final ServiceObservingError AGENT_BEING_COACHED
        Agent already being coached.
      • COACHING_CANCELED_ALREADY_COACHED_CONNECTION

        public static final ServiceObservingError COACHING_CANCELED_ALREADY_COACHED_CONNECTION
        Connected to an agent that is already being coached.
      • NOT_OBSERVING_AGENT

        public static final ServiceObservingError NOT_OBSERVING_AGENT
        Cannot change to coach mode because there is no observed connection to an agent for VDN Observing not connected to an agent.
      • AGENT_STATE_NOT_COACHABLE

        public static final ServiceObservingError AGENT_STATE_NOT_COACHABLE
        Coaching can't be started as the agent is not in a valid state.
      • COACHING_CANCELED_AGENT_STATE_NOT_COACHABLE

        public static final ServiceObservingError COACHING_CANCELED_AGENT_STATE_NOT_COACHABLE
        Coaching is canceled as the agent is moved in an invalid state.
      • COACHING_CANCELED_AGENT_LOGGED_OUT

        public static final ServiceObservingError COACHING_CANCELED_AGENT_LOGGED_OUT
        Agent logged out.
      • LISTEN_ONLY_OPTION_ACTIVE

        public static final ServiceObservingError LISTEN_ONLY_OPTION_ACTIVE
        Cannot change to another mode as the service observing station is configured to listen-only.
      • ALLOW_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLED

        public static final ServiceObservingError ALLOW_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLED
        Service Observing denied as "allow Service Observing Class Of Restriction (COR) for SIP station" is not set to yes for an extension.
      • RECEIVE_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLED

        public static final ServiceObservingError RECEIVE_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLED
        Service Observing denied as "receive Service Observing Class Of Restriction (COR)" is not set to yes for the extension.
      • SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION_MISMATCH

        public static final ServiceObservingError SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION_MISMATCH
        Class Of Restriction (COR) Service Observing permissions mismatch.
      • DATA_RESTRICTION_ACTIVE

        public static final ServiceObservingError DATA_RESTRICTION_ACTIVE
        Data Restriction is active for the extension.
      • DATA_PRIVACY_ACTIVE

        public static final ServiceObservingError DATA_PRIVACY_ACTIVE
        Data Privacy is active for the extension.
      • MISSING_INFO

        public static final ServiceObservingError MISSING_INFO
        One or more required entries missing.
      • BRIDGED_APPEARANCE

        public static final ServiceObservingError BRIDGED_APPEARANCE
        A bridged appearance is not allowed to activate service observing.
    • Method Detail

      • values

        public static ServiceObservingError[] values()
        Returns an array containing the constants of this enum type, in the order they are declared. This method may be used to iterate over the constants as follows:
        for (ServiceObservingError c : ServiceObservingError.values())
            System.out.println(c);
        
        Returns:
        an array containing the constants of this enum type, in the order they are declared
      • valueOf

        public static ServiceObservingError valueOf​(java.lang.String name)
        Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)
        Parameters:
        name - the name of the enum constant to be returned.
        Returns:
        the enum constant with the specified name
        Throws:
        java.lang.IllegalArgumentException - if this enum type has no constant with the specified name
        java.lang.NullPointerException - if the argument is null