Enum ServiceObservingError
- java.lang.Object
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- java.lang.Enum<ServiceObservingError>
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- com.avaya.clientservices.call.feature.ServiceObservingError
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- All Implemented Interfaces:
java.io.Serializable,java.lang.Comparable<ServiceObservingError>
public enum ServiceObservingError extends java.lang.Enum<ServiceObservingError>
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Enum Constant Summary
Enum Constants Enum Constant Description AGENT_BEING_COACHEDAgent already being coached.AGENT_STATE_NOT_COACHABLECoaching can't be started as the agent is not in a valid state.ALLOW_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLEDService Observing denied as "allow Service Observing Class Of Restriction (COR) for SIP station" is not set to yes for an extension.ALREADY_OBSERVEDAn observer is not allowed to activate service observing for a second observe.ATTENDANT_CANNOT_OBSERVEAn attendant is not allowed to activate service observing.BEING_OBSERVEDAttempted to initiate service observing from a station that is being observed by someone else.BRIDGED_APPEARANCEA bridged appearance is not allowed to activate service observing.CALL_ON_HOLDAgent has calls on hold.CAN_NOT_CONTINUE_OBSERVINGObserving session cancelled because of an action that is not allowed.CANNOT_OBSERVE_YOURSELFAttempting to service observe your own extension or agent login ID.COACHING_CANCELED_AGENT_LOGGED_OUTAgent logged out.COACHING_CANCELED_AGENT_STATE_NOT_COACHABLECoaching is canceled as the agent is moved in an invalid state.COACHING_CANCELED_ALREADY_COACHED_CONNECTIONConnected to an agent that is already being coached.DATA_PRIVACY_ACTIVEData Privacy is active for the extension.DATA_RESTRICTION_ACTIVEData Restriction is active for the extension.DESTINATION_NOT_OBSERVABLEThe observer is dropped from an observed connection (to extension or VDN) when the connection reaches an unobservable destination (e.g.EXCLUSION_ACTIVEExtension has Exclusion Active.EXTENSION_BEING_BUSY_VERIFIEDExtension being busy-verified.EXTENSION_HAS_SIX_PARTY_CONFExtension has a 6-party conference.EXTENSION_IS_OBSERVERExtension is an observer.GENERAL_ERRORGeneral error.INTERNAL_ERRORInternal error try again.INVALID_AGENT_IDInvalid Agent Id.INVALID_EXTENSIONInvalid Extension.LISTEN_ONLY_OPTION_ACTIVECannot change to another mode as the service observing station is configured to listen-only.LOGICAL_ID_ALREADY_OBSERVEDPhysical extension with logical agent ID is already being observedMAX_OBSERVERS_REACHEDMaximum observers are already observing extension.MAX_VECTOR_DIRECTORY_NUMBER_OBSERVEDMaximum VDNs being observed.MEET_ME_VECTOR_DIRECTORY_NUMBERCannot observe a meet-me VDN.MISSING_INFOOne or more required entries missing.NO_AVAIL_IDLE_CANo idle call appearance to connect to observed connection.NO_TALK_OR_NO_CONNECTION_AVAILCannot change to coach mode because there is no observed connection or the No-Talk service observing type has been selected.NOT_AUXILIARYAgent not in AUX Work.NOT_OBSERVING_AGENTCannot change to coach mode because there is no observed connection to an agent for VDN Observing not connected to an agent.OBSERVEE_AGENT_NOT_LOGGED_INLogical agent ID not logged in.ON_CALLAgent connected to a call.PHYSICAL_STATION_ALREADY_OBSERVEDLogical agent ID with physical extension is already being observed.RECEIVE_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLEDService Observing denied as "receive Service Observing Class Of Restriction (COR)" is not set to yes for the extension.SERVICE_OBSERVING_BY_LOCATION_INVALID_LOCATIONService Observing VDN By location entered is not a valid location number.SERVICE_OBSERVING_BY_LOCATION_INVALID_VECTOR_DIRECTORY_NUMBERService Observing VDN extension entered is not a valid VDN.SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION_MISMATCHClass Of Restriction (COR) Service Observing permissions mismatch.TRANSFER_DIALTONEThe observer is dropped from an observed connection when an attendant transfers the observed call to the automatic route selection (ARS) dial tone.TRANSFER_NOT_OBSERVABLEThe observer is dropped from an observed connection when the observee starts to do a transfer (presses the transfer button).VECTOR_DIRECTORY_NUMBER_NOT_OPTIONEDObserve VDNs not optioned.
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Method Summary
All Methods Static Methods Concrete Methods Modifier and Type Method Description static ServiceObservingErrorvalueOf(java.lang.String name)Returns the enum constant of this type with the specified name.static ServiceObservingError[]values()Returns an array containing the constants of this enum type, in the order they are declared.
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Enum Constant Detail
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GENERAL_ERROR
public static final ServiceObservingError GENERAL_ERROR
General error.
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INVALID_AGENT_ID
public static final ServiceObservingError INVALID_AGENT_ID
Invalid Agent Id.
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INVALID_EXTENSION
public static final ServiceObservingError INVALID_EXTENSION
Invalid Extension.
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OBSERVEE_AGENT_NOT_LOGGED_IN
public static final ServiceObservingError OBSERVEE_AGENT_NOT_LOGGED_IN
Logical agent ID not logged in.
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PHYSICAL_STATION_ALREADY_OBSERVED
public static final ServiceObservingError PHYSICAL_STATION_ALREADY_OBSERVED
Logical agent ID with physical extension is already being observed.
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LOGICAL_ID_ALREADY_OBSERVED
public static final ServiceObservingError LOGICAL_ID_ALREADY_OBSERVED
Physical extension with logical agent ID is already being observed
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EXCLUSION_ACTIVE
public static final ServiceObservingError EXCLUSION_ACTIVE
Extension has Exclusion Active.
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MAX_OBSERVERS_REACHED
public static final ServiceObservingError MAX_OBSERVERS_REACHED
Maximum observers are already observing extension.
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EXTENSION_IS_OBSERVER
public static final ServiceObservingError EXTENSION_IS_OBSERVER
Extension is an observer.
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EXTENSION_BEING_BUSY_VERIFIED
public static final ServiceObservingError EXTENSION_BEING_BUSY_VERIFIED
Extension being busy-verified.
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EXTENSION_HAS_SIX_PARTY_CONF
public static final ServiceObservingError EXTENSION_HAS_SIX_PARTY_CONF
Extension has a 6-party conference.
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VECTOR_DIRECTORY_NUMBER_NOT_OPTIONED
public static final ServiceObservingError VECTOR_DIRECTORY_NUMBER_NOT_OPTIONED
Observe VDNs not optioned.
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MAX_VECTOR_DIRECTORY_NUMBER_OBSERVED
public static final ServiceObservingError MAX_VECTOR_DIRECTORY_NUMBER_OBSERVED
Maximum VDNs being observed.
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SERVICE_OBSERVING_BY_LOCATION_INVALID_VECTOR_DIRECTORY_NUMBER
public static final ServiceObservingError SERVICE_OBSERVING_BY_LOCATION_INVALID_VECTOR_DIRECTORY_NUMBER
Service Observing VDN extension entered is not a valid VDN.
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SERVICE_OBSERVING_BY_LOCATION_INVALID_LOCATION
public static final ServiceObservingError SERVICE_OBSERVING_BY_LOCATION_INVALID_LOCATION
Service Observing VDN By location entered is not a valid location number.
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NO_TALK_OR_NO_CONNECTION_AVAIL
public static final ServiceObservingError NO_TALK_OR_NO_CONNECTION_AVAIL
Cannot change to coach mode because there is no observed connection or the No-Talk service observing type has been selected.
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NO_AVAIL_IDLE_CA
public static final ServiceObservingError NO_AVAIL_IDLE_CA
No idle call appearance to connect to observed connection.
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TRANSFER_DIALTONE
public static final ServiceObservingError TRANSFER_DIALTONE
The observer is dropped from an observed connection when an attendant transfers the observed call to the automatic route selection (ARS) dial tone.
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TRANSFER_NOT_OBSERVABLE
public static final ServiceObservingError TRANSFER_NOT_OBSERVABLE
The observer is dropped from an observed connection when the observee starts to do a transfer (presses the transfer button).
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DESTINATION_NOT_OBSERVABLE
public static final ServiceObservingError DESTINATION_NOT_OBSERVABLE
The observer is dropped from an observed connection (to extension or VDN) when the connection reaches an unobservable destination (e.g. not allowed to observe Class Of Restriction (COR)).
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CAN_NOT_CONTINUE_OBSERVING
public static final ServiceObservingError CAN_NOT_CONTINUE_OBSERVING
Observing session cancelled because of an action that is not allowed. (e.g. hold of Service Observing CA) or CM cancelled a logged in agent session (forced log out or Interruptible Aux notification, etc.)
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BEING_OBSERVED
public static final ServiceObservingError BEING_OBSERVED
Attempted to initiate service observing from a station that is being observed by someone else.
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ATTENDANT_CANNOT_OBSERVE
public static final ServiceObservingError ATTENDANT_CANNOT_OBSERVE
An attendant is not allowed to activate service observing.
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ALREADY_OBSERVED
public static final ServiceObservingError ALREADY_OBSERVED
An observer is not allowed to activate service observing for a second observe.
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CANNOT_OBSERVE_YOURSELF
public static final ServiceObservingError CANNOT_OBSERVE_YOURSELF
Attempting to service observe your own extension or agent login ID.
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MEET_ME_VECTOR_DIRECTORY_NUMBER
public static final ServiceObservingError MEET_ME_VECTOR_DIRECTORY_NUMBER
Cannot observe a meet-me VDN.
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NOT_AUXILIARY
public static final ServiceObservingError NOT_AUXILIARY
Agent not in AUX Work.
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ON_CALL
public static final ServiceObservingError ON_CALL
Agent connected to a call.
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CALL_ON_HOLD
public static final ServiceObservingError CALL_ON_HOLD
Agent has calls on hold.
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AGENT_BEING_COACHED
public static final ServiceObservingError AGENT_BEING_COACHED
Agent already being coached.
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COACHING_CANCELED_ALREADY_COACHED_CONNECTION
public static final ServiceObservingError COACHING_CANCELED_ALREADY_COACHED_CONNECTION
Connected to an agent that is already being coached.
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NOT_OBSERVING_AGENT
public static final ServiceObservingError NOT_OBSERVING_AGENT
Cannot change to coach mode because there is no observed connection to an agent for VDN Observing not connected to an agent.
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AGENT_STATE_NOT_COACHABLE
public static final ServiceObservingError AGENT_STATE_NOT_COACHABLE
Coaching can't be started as the agent is not in a valid state.
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COACHING_CANCELED_AGENT_STATE_NOT_COACHABLE
public static final ServiceObservingError COACHING_CANCELED_AGENT_STATE_NOT_COACHABLE
Coaching is canceled as the agent is moved in an invalid state.
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COACHING_CANCELED_AGENT_LOGGED_OUT
public static final ServiceObservingError COACHING_CANCELED_AGENT_LOGGED_OUT
Agent logged out.
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LISTEN_ONLY_OPTION_ACTIVE
public static final ServiceObservingError LISTEN_ONLY_OPTION_ACTIVE
Cannot change to another mode as the service observing station is configured to listen-only.
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ALLOW_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLED
public static final ServiceObservingError ALLOW_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLED
Service Observing denied as "allow Service Observing Class Of Restriction (COR) for SIP station" is not set to yes for an extension.
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RECEIVE_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLED
public static final ServiceObservingError RECEIVE_SERVICE_OBSERVING_CLASS_OF_RESTRICTION_DISABLED
Service Observing denied as "receive Service Observing Class Of Restriction (COR)" is not set to yes for the extension.
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SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION_MISMATCH
public static final ServiceObservingError SERVICE_OBSERVING_CLASS_OF_SERVICE_RESTRICTION_MISMATCH
Class Of Restriction (COR) Service Observing permissions mismatch.
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DATA_RESTRICTION_ACTIVE
public static final ServiceObservingError DATA_RESTRICTION_ACTIVE
Data Restriction is active for the extension.
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DATA_PRIVACY_ACTIVE
public static final ServiceObservingError DATA_PRIVACY_ACTIVE
Data Privacy is active for the extension.
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MISSING_INFO
public static final ServiceObservingError MISSING_INFO
One or more required entries missing.
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BRIDGED_APPEARANCE
public static final ServiceObservingError BRIDGED_APPEARANCE
A bridged appearance is not allowed to activate service observing.
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INTERNAL_ERROR
public static final ServiceObservingError INTERNAL_ERROR
Internal error try again.
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Method Detail
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values
public static ServiceObservingError[] values()
Returns an array containing the constants of this enum type, in the order they are declared. This method may be used to iterate over the constants as follows:for (ServiceObservingError c : ServiceObservingError.values()) System.out.println(c);
- Returns:
- an array containing the constants of this enum type, in the order they are declared
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valueOf
public static ServiceObservingError valueOf(java.lang.String name)
Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)- Parameters:
name- the name of the enum constant to be returned.- Returns:
- the enum constant with the specified name
- Throws:
java.lang.IllegalArgumentException- if this enum type has no constant with the specified namejava.lang.NullPointerException- if the argument is null
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