Avaya Client Services API Reference (iOS)
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Classes | |
class | CSAgentInformation |
Represents an agent information sent from contact center solution to the registered agent's application. More... | |
Enumerations | |
enum | CSAgentReasonCodeMode { CSAgentReasonCodeModeNone = 0, CSAgentReasonCodeModeOptional, CSAgentReasonCodeModeForced } |
Represents policy how agents provide reason codes while performing various agent operations. More... | |
enum | CSAgentLogoutOverrideType { CSAgentLogoutOverrideTypeUndefined = 0, CSAgentLogoutOverrideTypeNone, CSAgentLogoutOverrideTypeTimedLogout } |
Represents a policy that is configured on contact center solution that whether the agent will be forced to log out at a certain time or the agent is overriding the forced logout. More... | |
enum | CSAgentReasonCodeLength { CSAgentReasonCodeLengthNotAvailable = 0, CSAgentReasonCodeLengthSingleDigit, CSAgentReasonCodeLengthDoubleDigit } |
Represents the policy used to describe the length of reason codes used by agents for logout and work mode change operations. More... | |
enum | CSPendingLogoutReason { CSPendingLogoutReasonUndefined = 0, CSPendingLogoutReasonTimed, CSPendingLogoutReasonForced, CSPendingLogoutReasonRequested } |
Represents an agent information sent from signalling server to the Represents the policies used to describe the use of reason codes for pending logout. More... | |
Represents a policy that is configured on contact center solution that whether the agent will be forced to log out at a certain time or the agent is overriding the forced logout.
Represents the policy used to describe the length of reason codes used by agents for logout and work mode change operations.
Represents policy how agents provide reason codes while performing various agent operations.
Reason code policy is administered on contact center solution.
Represents an agent information sent from signalling server to the Represents the policies used to describe the use of reason codes for pending logout.