UserToUserInformationVdnName Property |
Represents a Vector Directory Number name.
Agent needs to know from which VDN call is arrived in order to be prepared.
For example, the agent may be servicing incoming calls about sales and technical support questions that are represented by two separate VDNs.
When the incoming call is presented to the agent, the agent will better be prepared to talk about
a particular topic based on the VDN information associated with the call.
Namespace:
Avaya.ClientServices
Assembly:
AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntaxpublic string VdnName { get; }
Property Value
Type:
String
See Also