AgentServiceViewStatistics Method |
Request display of the statistics for agents, splits or skills, VDNs
and trunk groups in accordance to the VuStats button configuration.
The statistics reflect information collected during the configured
interval, since the agent logged in, since the day began, or historical
data accumulated over an administered number of intervals.
The information is limited to 40 characters displayed at a time.
Statistics request can provide information to display on demand or
update it periodically depending on the server settings for the given
statistics type.
The requested statistics entity is considered active.
Namespace:
Avaya.ClientServices
Assembly:
AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntaxpublic void ViewStatistics(
int buttonNumber,
string resourceId,
AgentServiceAgentServiceCompletionHandler completionHandler
)
Parameters
- buttonNumber
- Type: SystemInt32
Configured button number of the requested statistics type.
- resourceId
- Type: SystemString
Optional resource id representing a skill (1 - 8000), a trunk (1 - 2000),
a VDN or an agent id (extension).
If null or empty value is provided, then statistics will be requested
for the resource id from the button configuration (if any).
- completionHandler
- Type: Avaya.ClientServicesAgentServiceAgentServiceCompletionHandler
Completion handler instance that receives the result of the operation.
If not provided, failure feedback cannot be provided.
See Also