AgentServiceStartQueueStatisticsMonitoring Method |
Starts queue statistics monitoring. It provides information about particular skill or queue
for the agent as administered on signalling server.
Namespace:
Avaya.ClientServices
Assembly:
AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntaxpublic void StartQueueStatisticsMonitoring(
QueueStatistics queueStatistics,
AgentServiceAgentServiceCompletionHandler completionHandler
)
Parameters
- queueStatistics
- Type: Avaya.ClientServicesQueueStatistics
The QueueStatistics information object for which to start monitor operation.
- completionHandler
- Type: Avaya.ClientServicesAgentServiceAgentServiceCompletionHandler
Completion handler instance that receives the result of the operation.
If not provided, failure feedback cannot be provided.
Remarks
For example: Queue statistics provides various queue statistics parameters like the number of
calls in a queue, the time the oldest call has been in queue as well as alerts when
particular thresholds are met or exceeded.
Application developers can use QueueStatisticsList
to get list of available queue statistics information objects for an application.
The agent is not required to be logged in to invoke a monitor operation,
although SIP user login is required.
See Also