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AgentServiceSetOverrideForcedLogout Method

Enables or disables agent's logout override operation. The signalling server configuration allows it to forcefully logout an agent after a pre-configured time duration. The agent has the capability to override the forced logout operation by using this method.

Namespace:  Avaya.ClientServices
Assembly:  AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
public void SetOverrideForcedLogout(
	AgentServiceAgentServiceCompletionHandler completionHandler
)

Parameters

completionHandler
Type: Avaya.ClientServicesAgentServiceAgentServiceCompletionHandler
Completion handler instance that receives the result of the operation. If not provided, failure feedback cannot be provided.
Remarks
If the agent is still on an Automatic Call Distribution (ACD) or Direct agent call (DAC) call when the forced agent logout time is reached, the agent is put into the pending logout mode. The forced logout occurs when an ACD or DAC call is disconnected.

A forced logout occurs at the assigned time when the agent is connected to any incoming or outgoing destination that is not an established ACD or DAC call.

See Also