Skill Class |
Namespace: Avaya.ClientServices
public class Skill
The Skill type exposes the following members.
Name | Description | |
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![]() | Skill(Int32) |
Constructor to create a skill stub.
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![]() | Skill(Int32, Int32) |
Constructor to create a skill stub.
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Name | Description | |
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![]() | IsActive |
Indicates whether the agent was successfully able to log into the skill represented
by the id or not.
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![]() | IsSupervisorAssistanceAvailable |
Indicates whether the supervisor assistance for an agent is available for the
skill represented by the id or not.
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![]() | SkillId |
Integer id representing a skill the agent is provisioned with for the incoming contact center calls.
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![]() | SkillLevel |
Gets the level number. The valid range is 0 to 16.
The server doesn't provide the level number, so csdk fills it as 0 by default.
When the Skill is created by client and will be used for Add/Remove skill request:
1-16 mean that the skill is being added,
0 means that the skill is being removed and doesn't need a skill level input.
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