Avaya Client Services API Reference (Windows)
Avaya Client Services API Reference (Windows)
Avaya.ClientServices
QueueStatistics Class
QueueStatistics Properties
QueueStatistics Events

# QueueStatistics Class

Queue statistics feature provides statistics about particular skill.
Inheritance Hierarchy
System
Object
Avaya.ClientServices
QueueStatistics

Namespace: Avaya.ClientServices
Assembly: AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
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    public class QueueStatistics

The QueueStatistics type exposes the following members.

Properties

| Name | Description
--- | --- | ---
| ButtonNumber | Returns the button number associated with the queue for an application.
| IsActive | Returns an indication whether queue monitoring operation is active or not for queue statistics feature.
| IsQueuedCallsThresholdReached | Returns an indication whether number of calls waiting in queue has reached or exceeded the threshold.
| IsQueueTimeThresholdReached | Returns an indication whether the oldest call in queue has reached or exceeded the maximum call queued threshold time.
| OldestQueueTime | Returns the time of oldest call in queue in seconds.
| QueuedCallsNumber | Returns the number of calls in the queue.
| SkillId | Returns the hunt group/skill number associated with the queue.
| SkillName | Returns the name of the skill associated with this queue.

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Events

| Name | Description
--- | --- | ---
| ActiveStatusChanged | Occurs when the queue monitoring operation has beed started or stopped.
| SkillNameChanged | Occurs when the skill name has been changed.
| StatisticsInformationUpdated | Occurs when queue statistics is updated.

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See Also

#### Reference

Avaya.ClientServices Namespace

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