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Call Events

The Call type exposes the following members.

Events
  NameDescription
Public eventAgentGreetingRequested
Occurs when a new Automatic Call Distribution (ACD) call is presented to the Agent endpoint and the application should play an appropriate greeting.
Public eventAllowedVideoDirectionChanged
Occurs when the allowed video direction has changed.
Public eventAudioMuteStatusChanged
Occurs when the call's audio is muted or unmuted.
Public eventCallRecordingStateChanged
Occurs when the call recording state has changed.
Public eventCallSecureIndicationChanged
Occurs when the security indication of the call changes.
Public eventCallVerificationStatusChanged
Occurs when the call verification status has changed.
Public eventCapabilitiesChanged
Occurs when the call's capabilities change, e.g., as a result of call state change or an internal event.
Public eventConferenceDetailsChanged
Occurs when the conference details for the call have changed.
Public eventConferenceStatusChanged
Occurs when the conference status of the call has changed.
Public eventDenied
Occurs when the incoming call has been successfully denied.
Public eventDigitCollectionCompleted
For a call in the off-hook dialing state, indicates that digit collection has completed and the call will now be initiated using the collected digits.
Public eventDigitCollectionPlayDialTone
For a call in the off-hook dialing state, indicates that the dial plan data has specified that the application should resume playing dial tone until another digit is entered.
Public eventEnded
Occurs when the call has ended.
Public eventEstablished
Occurs when the outgoing call has been established.
Public eventExtraPropertiesChanged
Occurs when the extra properties associated with the call has changed.
Public eventFailed
Occurs when the call has failed.
Public eventHeld
Occurs when the call has been held.
Public eventHeldRemotely
Occurs when the call has been held on the remote end.
Public eventIgnored
Occurs when an incoming call is ignored, as a result of a call.
Public eventIncomingVideoAddRequestAccepted
Occurs when an incoming video add request has been accepted by the local end.
Public eventIncomingVideoAddRequestDenied
Occurs when an incoming video add request has been denied by the local end.
Public eventIncomingVideoAddRequestReceived
Occurs when the remote end has requested that video to be added to the call.
Public eventIncomingVideoAddRequestTimedOut
Occurs when an incoming video add request has timed out.
Public eventJoined
Occurs when the call has been successfully joined and transitioned from a remote call to a local call.
Public eventLongHoldTimeExpired
Sent when the call was kept on hold for longer than the hold recall timeout administered on Avaya Communication Manager (CM). Upon receipt of this event, the SDK's client application is responsible for presenting (alerting) the event to the user.
Public eventParticipantMatchedContactsChanged
Occurs when participant's matched contact changed.
Public eventPrecedenceLevelChanged
Occurs when the precedence level for the call has changed.
Public eventPreempted
Occurs when the call is preempted.
Public eventQueued
Occurs when an outgoing call is queued by a network server.
Public eventRedirected
Occurs when an outgoing call is redirected by the network servers to a different destination (e.g., when EC500 forking takes place or a call is covered to voicemail).
Public eventRemoteAddressChanged
Occurs when the remote address or display name for the call has changed.
Public eventRemoteAlerting
Occurs when the outgoing call begins alerting at the remote end.
Public eventRemoteControlVideoModeRequested
Occurs when the application is informed of a video mode change request received from the user's other endpoint which is controlling this application instance in Shared Control mode (see EnableAsControlledEndpoint).
Public eventServiceAvailable
Occurs when a signaling path has been established for the call.
Public eventServiceUnavailable
Occurs when the signaling path for the call has been lost.
Public eventSpeakerSilenceStatusChanged
Occurs when speaker is silenced or unsilenced for the call.
Public eventStarted
Occurs when the call has been started.
Public eventTransferred
Occurs when an outgoing transfer operation is successful.
Public eventUnheld
Occurs when the call has been unheld.
Public eventUnheldRemotely
Occurs when the call has been unheld on the remote end.
Public eventVideoChannelsUpdated
Occurs when video channels have been updated. This event is reported after a video operation such as initiate an outgoing video call, block/unblock video, accept incoming video request, etc.
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