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ServiceObservingError Enumeration

Codes for errors that may occur during a service observing feature interaction.

Namespace:  Avaya.ClientServices
Assembly:  AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
public enum ServiceObservingError
Members
  Member nameValueDescription
GeneralError0 General error.
InvalidAgentId1 Invalid agent id.
InvalidExtension2 Invalid Extension.
ObserveeAgentNotLoggedIn3 Logical agent id not logged in.
PhysicalStationAlreadyObserved4 Logical agent id with physical extension is already being observed.
LogicalIdAlreadyObserved5 Physical extension with logical agent id is already being observed
ExclusionActive6 Extension has exclusion active.
MaxObserversReached7 Maximum observers are already observing extension.
ExtensionIsObserver8 Extension is an observer.
ExtensionBeingBusyVerified9 Extension being busy-verified.
ExtensionHasSixPartyConf10 Extension has a 6-party conference.
VectorDirectoryNumberNotOptioned11 Observe VDNs not optioned.
MaxVectorDirectoryNumberObserved12 Maximum VDNs being observed.
ServiceObservingByLocationInvalidVectorDirectoryNumber13 Service observing VDN extension entered is not a valid VDN.
ServiceObservingByLocationInvalidLocation14 Service observing VDN by location entered is not a valid location number.
NoTalkOrNoConnectionAvailalbe15 Cannot change to coach mode because there is no observed connection or the no-talk service observing type has been selected.
NoAvailableIdleCallApperance16 No idle call appearance to connect to observed connection.
TransferDialTone17 The observer is dropped from an observed connection when an attendant transfers the observed call to the automatic route selection dial tone.
TransferNotObservable18 The observer is dropped from an observed connection when the observee starts to do a transfer (presses the transfer button).
DestinationNotObservable19 The observer is dropped from an observed connection (to extension or VDN) when the connection reaches an unobservable destination (e.g. not allowed to observe class of restriction).
CanNotContinueObserving20 Observing session cancelled because of an action that is not allowed. e.g. hold of service observing call appearance or server cancelled a logged-in agent session (forced log out or interruptible aux notification, etc.)
BeingObserved21 Attempted to initiate service observing from a station that is being observed by someone else.
AttendantCanNotObserve22 An attendant is not allowed to activate service observing.
AlreadyObserved23 An observer is not allowed to activate service observing for a second observe.
CanNotObserveYourself24 Attempting to service observe your own extension or agent login id.
CanNotObserveMeetMeVectorDirectoryNumber25 Cannot observe a meet-me VDN.
NotAuxiliary26 Agent not in aux work.
AgentOnCall27 Agent connected to a call.
CallOnHold28 Agent has calls on hold.
AgentBeingCoached29 Agent already being coached.
CoachingCanceledAlreadyCoachedConnection30 Connected to an agent that is already being coached.
NotObservingAgent31 Can't change to coach mode because there is no observed agent or VDN observed is not connected to an agent.
AgentStateNotCoachable32 Coaching can't be started as the agent is not in a valid state.
CoachingCanceledAgentStateNotCoachable33 Coaching is canceled as the agent has transitioned to an invalid state.
CoachingCanceledAgentLoggedOut34 Agent logged out.
ListenOnlyOptionActive35 Cannot change to another mode as the service observing station is configured to listen-only.
AllowServiceObservingClassOfRestrictionDisabled36 Service observing denied as "allow service observing class of restriction (COR) for sip station" is not set to yes for the extension.
ReceiveServiceObservingClassOfRestrictionDisabled37 Service observing denied as "receive service observing class of restriction (COR)" is not set to yes for the extension.
ServiceObservingClassOfServiceRestrictionMismatch38 Class of restriction (COR) service observing permissions mismatch.
DataRestrictionActive39 Data restriction is active for the extension.
DataPrivacyActive40 Data privacy is active for the extension.
MissingInfo41 One or more required entries missing.
BridgedAppearance42 A bridged appearance is not allowed to activate service observing.
InternalError43 Internal error.
See Also