AgentService Events |
The AgentService type exposes the following members.
Name | Description | |
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![]() | AgentAutoLoginFailed |
Occurs when the automatic agent login attempt failed.
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![]() | AgentAutoLoginSucceeded |
Occurs when the automatic agent login attempt is successful.
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![]() | AgentAutoLogoutFailed |
Occurs when the automatic agent logout attempt failed.
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![]() | AgentAutoLogoutSucceeded |
Occurs when the automatic agent logout attempt is successful.
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![]() | AgentCapabilitiesChanged |
Occurs when agent capabilities is changed. The application can query the Agent Service object to
find out about the capability that changed. The capabilities changed notification is tied to
the features supported by the call center server.
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![]() | AgentFeatureListChanged |
Occurs when the agent feature list is changed.
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![]() | AgentInformationUpdated |
Occurs when the agent information is updated.
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![]() | AgentLoggedIn |
Occurs when the agent login attempt is successful.
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![]() | AgentLoggedOut |
Occurs when the agent logout attempt is successful.
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![]() | AgentServiceAvailable |
Occurs when the agent service becomes available.
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![]() | AgentServiceUnavailable |
Occurs when the agent service becomes unavailable.
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![]() | AgentStateChanged |
Occurs when a state of the agent is changed.
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![]() | AgentWorkModeChanged |
Occurs when a work mode is updated for the agent.
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![]() | QueueStatisticsListChanged |
Occurs when the entire queue statistics list is changed.
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![]() | StatisticsDataReceived |
Occurs when statistics data is received.
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