Click or drag to resize

AgentServiceCallSupervisor Method

Requests for supervisor assistance based on skill.

Namespace:  Avaya.ClientServices
Assembly:  AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
public void CallSupervisor(
	int skillId,
	AgentServiceSupervisorAssistCompletionHandler completionHandler
)

Parameters

skillId
Type: SystemInt32
The skill id for which supervisor assistance is required.
completionHandler
Type: Avaya.ClientServicesAgentServiceSupervisorAssistCompletionHandler
Completion handler instance that receives the result of the operation. If not provided, failure feedback cannot be provided. This completion handler is invoked as soon as call with supervisor has been successfully initiated, not when the call is established with the supervisor.
Remarks
If supervisor assistance is requested based on skill id then new call will be placed for supervisor and new call object is available through SupervisorAssistCompletionHandler.
See Also