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CallFeatureServiceGetCrisisAlert Method

Returns crisis alert details.

Namespace:  Avaya.ClientServices
Assembly:  AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
public CrisisAlert GetCrisisAlert()

Return Value

Type: CrisisAlert

If there is an active crisis alert, then the CrisisAlert object contains crisis alert status as ON with details of the user who initiated the alert like user location, time of alert raised, etc.

If there isn't any active crisis alert, the feature status will be OFF.

If the Crisis Alert feature button is not configured by the admin, then null will be returned.

Remarks
There can be only one active alert on the attendant's console at any given device at a time. Subsequent alerts raised by users will be queued on the server. When the attendant clears the active alert, the next queued alert will be presented to the watcher. see also: CrisisAlertStatusChanged
See Also