CallFeatureServiceCrisisAlertStatusChanged Event |
Namespace: Avaya.ClientServices
public event EventHandler<CrisisAlert> CrisisAlertStatusChanged
When any user places an emergency call then the system raises
the crisis alert which is presented to the watchers(Attendant).
If a watcher is not logged in while an active alert is raised in the system,
the alert will be presented to the watcher upon login.
If multiple users are watchers(attendants) for the crisis alert, all the
watchers will be presented with crisis alert.
There can be only one active alert on the watchers console.
Subsequent alerts will be queued on the server. When the attendant clears
the active alert, next queued alert will be presented.