Avaya Client Services API Reference (Windows)
Avaya Client Services API Reference (Windows)
Avaya.ClientServices
CallFeatureService Class
CallFeatureService Methods
ActivateMaliciousCallTrace Method
BlockCallingPartyNumber Method
CancelExtendCall Method
CancelNoHoldConference Method
ChangeServiceObservingMode Method
ClearCrisisAlert Method
CompleteCallPreemption Method
DirectedCallPickup Method
EnableAutoCallback Method
EnableCallForwarding Method
EnableCallForwardingBusyNoAnswer Method
EnableEC500 Method
EnableExclusion Method
EnableSendAllCalls Method
ExtendCall Method
ExtendedGroupCallPickup Method
GetCallForwardingBusyNoAnswerCapability Method
GetCallForwardingBusyNoAnswerDestination Method
GetCallForwardingCapability Method
GetCallForwardingDestination Method
GetCallRecordingCapabilityForActionType Method
GetCrisisAlert Method
GetEnhancedCallForwardingCapability Method
GetEnhancedCallForwardingStatus Method
GetFeatureCapability Method
GetFeatureStatusForFeature Method
GetHuntGroupBusyPositionCapability Method
GetSendAllCallsCapability Method
GetServiceObservingStatusParameters Method
GroupCallPickup Method
InvokeFeature Method
InvokeSendNNCall Method
IsAutoCallbackEnabled Method
IsCallForwardingBusyNoAnswerEnabled Method
IsCallForwardingEnabled Method
IsFeatureAvailable Method
IsSendAllCallsEnabled Method
LimitCalls Method
MakeNoHoldConference Method
MoveCall Method
ParkCall Method
ParkCallToSlot Method
PerformCallRecordingWithActionType Method
PriorityCall Method
RetrieveCall Method
SetEnhancedCallForwardingStatus Method
SetHuntGroupBusyPositionEnabled Method
SetPersonalizedLabelForFeature Method
SetSendNNEnabled Method
StartServiceObserving Method
StopCoachingSession Method
StopServiceObserving Method
UnblockCallingPartyNumber Method
UnparkCall Method
UnparkCallFromSlot Method
UpdateAutodial Method
WhisperPage Method

# CallFeatureService GetCrisisAlert Method

Returns crisis alert details.

Namespace: Avaya.ClientServices
Assembly: AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
Copy

    public CrisisAlert GetCrisisAlert()

#### Return Value

Type: CrisisAlert

If there is an active crisis alert, then the CrisisAlert object contains crisis alert status as ON with details of the user who initiated the alert like user location, time of alert raised, etc.

If there isn't any active crisis alert, the feature status will be OFF.

If the Crisis Alert feature button is not configured by the admin, then null will be returned.

Remarks
There can be only one active alert on the attendant's console at any given device at a time. Subsequent alerts raised by users will be queued on the server. When the attendant clears the active alert, the next queued alert will be presented to the watcher. see also: CrisisAlertStatusChanged
See Also

#### Reference

CallFeatureService Class
Avaya.ClientServices Namespace

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