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Skill Properties

The Skill type exposes the following members.

Properties
  NameDescription
Public propertyIsActive
Indicates whether the agent was successfully able to log into the skill represented by the id or not.
Public propertyIsSupervisorAssistanceAvailable
Indicates whether the supervisor assistance for an agent is available for the skill represented by the id or not.
Public propertySkillId
Integer id representing a skill the agent is provisioned with for the incoming contact center calls.
Public propertySkillLevel
Gets the level number. The valid range is 0 to 16. The server doesn't provide the level number, so csdk fills it as 0 by default. When the Skill is created by client and will be used for Add/Remove skill request: 1-16 mean that the skill is being added, 0 means that the skill is being removed and doesn't need a skill level input.
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