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UserToUserInformation Class

User-to-User Information (UUI), known as call control UUI data, is a small piece of data inserted by an application initiating the call and utilized by the application receiving the call. The syntax and semantics for the UUI data used by a specific application are defined by a UUI package.
Inheritance Hierarchy
SystemObject
  Avaya.ClientServicesUserToUserInformation

Namespace:  Avaya.ClientServices
Assembly:  AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
public class UserToUserInformation

The UserToUserInformation type exposes the following members.

Properties
  NameDescription
Public propertyAsai
Represents Adjunct Switch Applications Interface (ASAI) User Data. ASAI UUI information is required to provide screen-pop type functionality by using the UUI to perform data base searches.
Public propertyCollectedDigits
Represents the caller entered information during IVR phase of the call.
Public propertyFullUserToUserInformation
Represents full UUI which comes from network. IsParsedSuccessfully property.
Public propertyInVdnTime
Represents VDN call duration.
Public propertyIsParsedSuccessfully
Indicates whether the UUI is parsed successfully according to Avaya specs for UUI Transport.
Public propertyUcid
Represents a unique identifier for every call in a call center customer environment for uniform data-tracking for all call-related data in a call center, regardless of the system.
Public propertyVdnName
Represents a Vector Directory Number name. Agent needs to know from which VDN call is arrived in order to be prepared. For example, the agent may be servicing incoming calls about sales and technical support questions that are represented by two separate VDNs. When the incoming call is presented to the agent, the agent will better be prepared to talk about a particular topic based on the VDN information associated with the call.
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