Avaya Client Services API Reference (Windows)
Avaya Client Services API Reference (Windows)
Avaya.ClientServices
CallFeatureService Class
CallFeatureService Methods
StartServiceObserving Method
StartServiceObserving Method (String, ServiceObservingType, Int32, CallFeatureService.FeatureCompletionHandler)
StartServiceObserving Method (String, ServiceObservingType, Int32, CallFeatureService.ServiceObservingCompletionHandler)

# CallFeatureService StartServiceObserving Method (String, ServiceObservingType, Int32, CallFeatureService ServiceObservingCompletionHandler)

Starts service observing.

Namespace: Avaya.ClientServices
Assembly: AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
Copy

    public void StartServiceObserving(
    	string entity,
    	ServiceObservingType type,
    	int location,
    	CallFeatureServiceServiceObservingCompletionHandler completionHandler
    )

#### Parameters

entity
  Type: System
  String
  The extension of the endpoint to be observed.
type
  Type: Avaya.ClientServices
  ServiceObservingType
  The Service Observing type.
location
  Type: System
  Int32
  The location number associated with the observed VDN. The valid range is 0-2000. The value 0 means that the ServiceObservingType is not "By Location". If the location number is outside the valid range, an error will be reported to the application via the supplied completion handler.
completionHandler
  Type: Avaya.ClientServices
  CallFeatureService
  ServiceObservingCompletionHandler
  Completion handler instance that receives the result of the operation. If not provided, failure feedback will not be provided.

Remarks
Service observing feature allows supervisors to monitor calls to extensions, agents or VDNs.
See Also

#### Reference

CallFeatureService Class
StartServiceObserving Overload
Avaya.ClientServices Namespace
CallFeatureService
ServiceObservingEnabled

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