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CallFeatureServiceClearCrisisAlert Method

clears crisis alert for the watcher.

Namespace:  Avaya.ClientServices
Assembly:  AvayaClientServices (in AvayaClientServices.dll) Version: 550.0.60.0
Syntax
C#
public void ClearCrisisAlert(
	CallFeatureServiceFeatureCompletionHandler completionHandler
)

Parameters

completionHandler
Type: Avaya.ClientServicesCallFeatureServiceFeatureCompletionHandler
A completion handler to call when the operation has completed. It may be null.
Remarks

Multiple users may place emergency call. As a result, the system can have multiple crisis alerts raised. The first crisis alert is presented to all the watchers (attendants), remaining alerts are queued on the server.

If the admin has configured the system in Single User Response mode, then clearing the alert on one of the watchers will clear the alert from all watcher. The next queued alert will be presented to all the watchers.

If the admin has configured the system in Every User Response mode then if one of the watchers clears the alert, the next alert from the server will be presented only to that user. Other watchers will still have the same crisis alert active on their devices. In order to receive the next queued crisis alert every watcher has to clear active crisis alert on his device.

See Also