Avaya Client Services API Reference (Windows)
Avaya Client Services API Reference (Windows)
Avaya.ClientServices
AgentService Class
AgentService Methods
AddSkill Method
CallSupervisor Method
ConsultSupervisor Method
ExitViewStatistics Method
GetCallSupervisorCapability Method
GetConsultSupervisorCapability Method
IsAgentFeatureAvailable Method
IsAgentWorkModeAllowed Method
Login Method
Logout Method
QueueStatisticsMonitoringCapability Method
RefreshAllViewStatistics Method
RemoveSkill Method
SendCallWorkCode Method
SetAgentWorkMode Method
SetLabelForAgentFeature Method
SetOverrideForcedLogout Method
SetQueueStatisticsRefreshInterval Method
SetViewStatisticsRefreshInterval Method
StartQueueStatisticsMonitoring Method
StopQueueStatisticsMonitoring Method
ViewStatistics Method

AgentService SetOverrideForcedLogout Method

Enables or disables agent's logout override operation. The signalling server configuration allows it to forcefully logout an agent after a pre-configured time duration. The agent has the capability to override the forced logout operation by using this method.

Namespace: Avaya.ClientServices
Assembly: AvayaClientServices (in AvayaClientServices.dll) Version: 592.1.30.0
Syntax
C#
Copy

    public void SetOverrideForcedLogout(
    	AgentServiceAgentServiceCompletionHandler completionHandler
    )

#### Parameters

completionHandler
  Type: Avaya.ClientServices
  AgentService
  AgentServiceCompletionHandler
  Completion handler instance that receives the result of the operation. If not provided, failure feedback cannot be provided.

Remarks
If the agent is still on an Automatic Call Distribution (ACD) or Direct agent call (DAC) call when the forced agent logout time is reached, the agent is put into the pending logout mode. The forced logout occurs when an ACD or DAC call is disconnected.

A forced logout occurs at the assigned time when the agent is connected to any incoming or outgoing destination that is not an established ACD or DAC call.

See Also

#### Reference

AgentService Class
Avaya.ClientServices Namespace

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