Avaya Client Services API Reference (Windows)
Avaya Client Services API Reference (Windows)
Avaya.ClientServices
AgentService Class
AgentService Methods
AddSkill Method
CallSupervisor Method
ConsultSupervisor Method
ExitViewStatistics Method
GetCallSupervisorCapability Method
GetConsultSupervisorCapability Method
IsAgentFeatureAvailable Method
IsAgentWorkModeAllowed Method
Login Method
Logout Method
QueueStatisticsMonitoringCapability Method
RefreshAllViewStatistics Method
RemoveSkill Method
SendCallWorkCode Method
SetAgentWorkMode Method
SetLabelForAgentFeature Method
SetOverrideForcedLogout Method
SetQueueStatisticsRefreshInterval Method
SetViewStatisticsRefreshInterval Method
StartQueueStatisticsMonitoring Method
StopQueueStatisticsMonitoring Method
ViewStatistics Method

AgentService CallSupervisor Method

Requests for supervisor assistance based on skill.

Namespace: Avaya.ClientServices
Assembly: AvayaClientServices (in AvayaClientServices.dll) Version: 592.1.30.0
Syntax
C#
Copy

    public void CallSupervisor(
    	int skillId,
    	AgentServiceSupervisorAssistCompletionHandler completionHandler
    )

#### Parameters

skillId
  Type: System
  Int32
  The skill id for which supervisor assistance is required.
completionHandler
  Type: Avaya.ClientServices
  AgentService
  SupervisorAssistCompletionHandler
  Completion handler instance that receives the result of the operation. If not provided, failure feedback cannot be provided. This completion handler is invoked as soon as call with supervisor has been successfully initiated, not when the call is established with the supervisor.

Remarks
If supervisor assistance is requested based on skill id then new call will be placed for supervisor and new call object is available through SupervisorAssistCompletionHandler.
See Also

#### Reference

AgentService Class
Avaya.ClientServices Namespace

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