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Download Name:

Avaya IP Softphone Release 5.2 Service Pack 5

Download Type:

Software

Product Name:

IP Softphone , 5.2.x

Date Released:

Jul 19, 2005

Summary:

IP Softphone R5.2 SP5 is a full installer, as such it can be installed as an upgrade to any IP Softphone R5 series release.

Major improvements in IP Softphone Release 5.2 Service Pack 5 include the following:

  • Improved IP Softphone un-installation process to remove log files (pwsplog.txt) associated with IP Service Provider after Service Pack 5 install process
    • Uninstalling this new Service Pack 5 will remove these files associated only with this Service Pack 5 install. It will NOT remove any pre-existing log files associated with previous installs of IP Softphone
  • This release will be identified as 5.290 by the server running Avaya Communication Manager®
    • IPSP Help/About Avaya IP Softphone will display Avaya IP Softphone Version R5.2 SP5

The major improvements in SP4 for IP Softphone Release 5.2 include the following:

  • Improved click to dial feature functionality
    • Numbers prefixed with ### are now highlighted
  • Improved robustness of Service Provider
  • This release will be identified as 5.280 by the server running Avaya Communication Manager®
    • IPSP Help/About Avaya IP Softphone will display Avaya IP Softphone Version R5.2 SP4

The major improvements in SP3 for IP Softphone R5.2 include the following:

  • Improved usability of Hangup button with administered 'Release' feature button
    • The call will now end and no dial tone is heard
  • Improved security robustness
  • This release will be identified as 5.270 by the server running Avaya Communication Manager®
    • IPSP Help/About Avaya IP Softphone will display Avaya IP Softphone Version R5.2 SP3

The major enhancements in SP2 for IP Softphone R5.2 include the following:

  • Improved Click to Dial integration with Internet Explorer
    • More robust dialing rule algorithm checks when dialing international numbers
  • Improved usability of Picture of Phone (PoP) application.
    • When Call Forwarding extension is entered after enabling Call-Fwd feature, the dialed digits are now displayed on the PoP view.
    • DTMF tones are now disabled with keyboard presses when the phone is idle with the PoP view displayed.
  • This release will be identified as 5.260 by the server running Avaya Communication Manager®
    • IPSP Help/About Avaya IP Softphone will display Avaya IP Softphone Version R5.2 SP2.

 The major enhancements in SP1 for IP Softphone R5.2 include the following:

  • Support for multiple languages, including: German, French, Spanish, Italian, Dutch, Russian, Portuguese, Chinese, Japanese and Korean
  • A more robust encryption algorithm for local storage of the IP Softphone password.
  • Improved web page compatibility for the "Click to Dial" capability in Internet Explorer
    • The algorithm is now compatible with web pages that contain VB Script content

The major enhancements in IP Softphone release R5.2 over IP Softphone R5.1 include the following:

  • Ability to register as 4601 and 2410 terminals (requires ACM 2.2 or higher)
  • Support for the Picture of Phone view for the 2410 terminal
  • Ability to share control of 4601 IP Telephone (requires ACM 2.2 or higher)
  • Support for administrator control over login fields
    • Using the registry, the administrator can block or restrict access to any combination of user accessible login parameters.
  • Enhancements to clipboard dialing
    • Highlight a number and right-click on the Softphone system tray icon
    • Choices available will include starting a new call or dialing digits on an existing call.
  • Enhancements to the LDAP client
    • Support for LDAP V3
    • Support for binding to Active Directory using login credentials.
  • New MSI installer
    • Support for silent installs.

      To perform a silent install, Setup must be executed from the command line using the following format:

      • msiexec /i <Setup-file-name>.msi /qn
  • Support for transformation files.

See the Release Notes and Overview section of the support site for more information.

Software Download - 
Avaya IP Softphone Release 5.2 Service Pack 5

IMPORTANT

Before attempting to download the software, please read the software license. By downloading the software, you have agreed to the terms and conditions of the software license.

Avaya IP Softphone is copyrighted software, and is to be distributed under the agreement and terms of the purchase.

Use the following instructions to install the IP Softphone R5.2 Service Pack 5 software:

  1. Click on the IP Softphone R5.2 SP5 Setup to download the Setup for IP Softphone.
  2. Save the file to your hard drive.
  3. Run the IP Softphone Setup file to start the installation.  

IMPORTANT:  You must have a valid IP Softphone Release 5 license, and your Avaya server must be properly configured for the license before you can use the IP Softphone R5.2 SP5.

File

Size

Instructions

IP Softphone R5.2 SP5 Setup (R5.29.0)

22.4 MB

Click on the link to save it to to your hard drive (e.g., C:\).

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