This release was superseded by Deskphone H.323 6.8.3 software in November 2019.

Avaya IP Deskphone H.323 Release 6.8.2 is supported on the 9608, 9608G, 9611G, 9621G, 9641G and 9641GS IP Deskphones and J169, and J179 IP Phones only and when used with Avaya Aura\u00AE Communications Manager 6.3.6 and above, and IP Office 10.0 Service Pack 7 and above. It will not load or operate on any other models.

This Software release supersedes all previous Avaya IP Deskphone H.323 software releases and service packs. Avaya recommends that all customers upgrade both new and installed IP Deskphones to this version at their earliest convenience. Please refer to the Advisements in the ReadMe file in addition to the Product Support Notices shown on this site.

The following are the enhancements introduced with this software release.

Support for Traditional Chinese on J169/J179/9608G/9611G
Avaya Acoustic Edge with Avaya L100 headsets

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Downloading the software, installation, or use indicates you have read, understood, and accepted the terms of the Avaya Software License Terms (Avaya Products) at this link. The English, Brazilian, Canadian French, Chinese, German, Italian, Portuguese, Spanish, French, Japanese, and Russian versions are posted at this link. If you do not have direct Internet access, please access a device that has Internet access to view, download and print the applicable license.

For information identifying the copyright holders of the Third Party Components and Terms that apply to this Product please refer to this link.

See the Communication Manager\u00AE Administrator Guide and also the Avaya IP Deskphone H.323 Administrator Guide for more instructions after downloading.