com.avaya.jtapi.tsapi
Class LucentV6AgentStateInfoEx

java.lang.Object
  extended bycom.avaya.jtapi.tsapi.LucentAgentStateInfo
      extended bycom.avaya.jtapi.tsapi.LucentAgentStateInfoEx
          extended bycom.avaya.jtapi.tsapi.LucentV5AgentStateInfo
              extended bycom.avaya.jtapi.tsapi.LucentV6AgentStateInfo
                  extended bycom.avaya.jtapi.tsapi.LucentV6AgentStateInfoEx

public class LucentV6AgentStateInfoEx
extends LucentV6AgentStateInfo

This is a new object that will be return by the query getStateInfo method of the LucentAgent interface. When an agent is in aux-work or after-call-work and on a non-acd call the state is represented as BUSY. This new object contains a new variable that stores the raw Avaya private data of the state of the agent, so that when the agent is in BUSY state, the agent state can be accessed through this new varible

See Also:
method setAgentState for more details.

Field Summary
 int lucentWorkMode
           
static short WM_AFTCAL_WK
           
static short WM_AUTO_IN
           
static short WM_AUX_WORK
           
static short WM_MANUAL_IN
           
static short WM_NONE
           
 
Fields inherited from class com.avaya.jtapi.tsapi.LucentV6AgentStateInfo
pendingReasonCode, pendingState
 
Fields inherited from class com.avaya.jtapi.tsapi.LucentV5AgentStateInfo
reasonCode
 
Fields inherited from class com.avaya.jtapi.tsapi.LucentAgentStateInfo
state, workMode
 
Methods inherited from class java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait
 

Field Detail

lucentWorkMode

public int lucentWorkMode

WM_NONE

public static final short WM_NONE
See Also:
Constant Field Values

WM_AUX_WORK

public static final short WM_AUX_WORK
See Also:
Constant Field Values

WM_AFTCAL_WK

public static final short WM_AFTCAL_WK
See Also:
Constant Field Values

WM_AUTO_IN

public static final short WM_AUTO_IN
See Also:
Constant Field Values

WM_MANUAL_IN

public static final short WM_MANUAL_IN
See Also:
Constant Field Values


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